When an email is received in LINE WORKS, create a reply suggestion using ChatGPT and notify LINE WORKS.

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■Overview

This is a flow where a reply suggestion is created using ChatGPT and notified in LINE WORKS when an email is received in LINE WORKS.

With Yoom, you can easily achieve this flow without the need for programming, as it allows for integration between apps.

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‍■Recommended for

Those who use LINE WORKS' email feature as a means of communication with customers
Administrators or staff of companies who are overwhelmed with customer support tasks and wish to reduce the time spent on handling standard inquiries
Those who want to improve work efficiency while maintaining consistent quality in customer interactions
Those aiming to enhance work efficiency and reduce staff burden by utilizing ChatGPT's AI capabilities
Those who want to quickly handle initial inquiries regardless of the time of day

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■Benefits of using this template

Quick response to inquiries leads to improved customer satisfaction, but achieving this is not easy when customer support tasks are handled manually.

By implementing this flow, you can automatically send responses generated by ChatGPT to inquiry emails received in LINE WORKS using LINE WORKS' email feature.

It enables smooth initial responses to inquiries and maintains consistent quality in customer interactions.

This is useful when aiming to improve work efficiency and reduce staff burden, especially in cases where there are many standard inquiries or when a small team handles a large number of inquiries.

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About the Apps You Use

LINE WORKS

Yoom allows you to integrate with LINE WORKS API without any code, enabling the automation of various tasks. You can automatically send messages and files to LINE WORKS or register events in the LINE WORKS calendar. Additionally, it is possible to link information from various SaaS platforms such as kintone, Salesforce, and CloudSign with LINE WORKS.

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LINE WORKS

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ChatGPT

At Yoom, it is possible to automate various tasks by integrating with the ChatGPT API without any coding. For example, you can enable direct conversations with ChatGPT from chat tools like Slack or Chatwork, and easily integrate ChatGPT with other SaaS platforms without coding. ChatGPT can be utilized for various purposes such as summarizing meeting minutes, extracting text from email content, and creating product descriptions.

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