Automatically answer questions on Discord using an AI worker powered by data from Google Sheets
Automatically answer questions on Discord using an AI worker powered by data from Google Sheets
Launch this workflow to connect
Google Sheets &
Discord
!
■Overview
Do you spend a lot of time responding to inquiries on Discord? Manually searching for answers in Google Sheets containing internal knowledge can also be time-consuming. With this workflow, AI understands questions sent on Discord and interacts with the information in Google Sheets to automatically generate answers. This helps solve common inquiry-handling challenges and streamline your operations.
■Who Should Use This Template
- Teams looking to streamline their internal help desk or customer support operations using Discord
- Those who want to connect the knowledge accumulated in Google Sheets with AI and put it to effective use
- Those who want to automate inquiry handling with an AI-powered system that interacts with Google Sheets
■Benefits of Using This Template
- AI automatically responds to questions on Discord, reducing the time support staff spend handling inquiries and allowing them to focus on more important tasks.
- AI generates answers based on data in Google Sheets, helping prevent inconsistencies in responses and standardize the quality of operations.
■Workflow
- First, connect Discord and Google Sheets to Yoom.
- Next, select Discord as the trigger and set the action to “When a message is sent in a channel.”
- Then, configure an AI Worker operation and create a manual (instruction) for “automatically analyzing, searching, and answering questions received on Discord based on data in Google Sheets.”
※ “Trigger”: An action that starts the flow. “Operation”: An action that processes data within the flow after the trigger starts.
■Customization Options
- In the Discord trigger settings, configure the server ID and channel ID where you want to detect incoming messages based on your actual operating environment.
- In the AI Worker operation settings, you can customize the instructions provided to the AI and the tools it uses according to the purpose and content of the responses.
■Notes
- Connect both Discord and Google Sheets to Yoom. The tools (apps) used within the AI Worker must also be connected under My Apps.
- You can choose a trigger interval of 5, 10, 15, 30, or 60 minutes.
- Available minimum trigger intervals vary by plan.
- For basic AI Worker setup instructions, see “[AI Worker] How to Configure Basic Settings.”
- The number of simultaneous AI Worker executions, the number of AI Workers you can create, and the AI models available to you vary by plan.
- Apps and operations available within AI Workers are subject to the same usage limits as flow bots.
- AI Workers consume tasks during test runs just as they do during production runs. For details, see “[AI Worker] How Task Execution Counts Are Calculated.”
- AI Workers are more likely to perform the appropriate processing when the manual is configured in detail. For details, see “[AI Worker] How to Create a Manual.”
- When processing large volumes of data with an AI Worker, be aware that it may consume a significant number of tasks depending on the number of items processed.
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About the Apps
Google Sheets
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Google Sheets
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Templates using
Discord
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About the apps you use
Google Sheets
At Yoom, you can utilize the Google Sheets API without any coding. By integrating Sheets with Yoom, you can automate data entry into spreadsheets and automatically create documents based on spreadsheet templates. Additionally, you can sync spreadsheet information with Yoom's database for various applications.
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Discord
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No-Code API Actions
Executable API actions
Flowbot triggers
When a Row Is Added
When a Row Is Updated
When a Message Is Sent in a Channel
Flowbot operations
Set a Value in a Cell
Get Values
Clear Values
Create a New Spreadsheet
Copy a Sheet (Tab)
Add a New Sheet (Tab)
Delete Sheet (Tab)
Replace Values
Update Sheet Name
Delete Rows
Get Spreadsheet Info
Get Sheet Names
Apply a Formula to a Range
Enter Values in a Range
Embed an Image in a Cell
Sort by Specific Column
Hide a Sheet
Add a Note to the Specified Cells
Flowbot triggers
When a Row Is AddedWhen a Row Is Updated
Flowbot operations
Set a Value in a CellGet ValuesClear ValuesCreate a New SpreadsheetCopy a Sheet (Tab)Add a New Sheet (Tab)Delete Sheet (Tab)Replace ValuesUpdate Sheet NameDelete RowsGet Spreadsheet InfoGet Sheet NamesApply a Formula to a RangeEnter Values in a RangeEmbed an Image in a CellSort by Specific ColumnHide a SheetAdd a Note to the Specified CellsInsert ColumnsDelete ColumnsWrite Values to Multiple ColumnsAdd Rows
Flowbot triggers
When a Message Is Sent in a Channel
Flowbot operations
Send MessageSend FileCreate ChannelClose ChannelCreate Direct Message ChannelSearch Users in a ServerChange Channel NameRemove User from ServerCreate Invite URL for ChannelCreate Thread in Forum ChannelCreate Thread from MessageSend Message in ThreadDownload Files in a MessageAssign a Specific Role to a UserOverwrite a User's RolesRemove a Role from a UserGet Role InformationGet Server ChannelsGet Server ThreadsGet Text Channel MessagesGet a Specific MessageGet Messages in a ThreadMore inspiration for you
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