Notify Google Chat when a ticket is created in Zendesk

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  3. Notify Google Chat when a ticket is created in Zendesk
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■Overview

This is a flow where a notification is sent to Google Chat every time a new ticket is created in Zendesk.

By integrating Zendesk with Google Chat, you can customize the created tickets and automatically post them to Google Chat via messages, eliminating any gaps or omissions in information management.

‍

‍■Notes

・Please integrate both Zendesk and Google Chat with Yoom.

・Zendesk is an application available only with the Team Plan and Success Plan. If you are on the Free Plan or Mini Plan, the operations and data connections set in the flow bot will result in errors, so please be careful.

・Paid plans such as the Team Plan and Success Plan offer a 2-week free trial. During the free trial, you can use the apps that are subject to restrictions.

・Integration with Google Chat is only possible with Google Workspace. For more details, please refer to here.

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About the Apps You Use
Zendesk
Yoom allows you to utilize Zendesk's API without any code. You can notify the chat when a new ticket is created in Zendesk or create a ticket in Zendesk triggered by events from other SaaS. Additionally, you can synchronize Zendesk ticket information with Yoom's database, consolidating information into a single database.
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Yoom allows you to utilize the Google Chat API without any coding. You can send notifications to Google Chat triggered by information from input forms or various events in other SaaS platforms.
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Learn more about Yoom
About the apps you use
Zendesk
Yoom allows you to utilize Zendesk's API without any code. You can notify the chat when a new ticket is created in Zendesk or create a ticket in Zendesk triggered by events from other SaaS. Additionally, you can synchronize Zendesk ticket information with Yoom's database, consolidating information into a single database.
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