■Overview
This is a flow that notifies Google Chat when a new conversation is created in Intercom.
■Recommended for
1. Those who need to frequently communicate with customers
2. Those who want to reduce manual conversation checks and information sharing, and aim for automation
3. Those who regularly use Intercom and Google Chat
■Benefits of using this template
・Customer responses are quickly shared, significantly improving work efficiency.
・Quick sharing of customer responses enhances response speed and quality, improving customer satisfaction.
■Notes
・Please integrate both Intercom and Google Chat with Yoom.
・Integration with Google Chat is only possible with Google Workspace. For more details, please refer to this link. https://intercom.help/yoom/ja/articles/6647336


When a message is sent to a space
When a message with a mention to the bot is sent
When a file is posted to a space
When a new conversation is created
When a new conversation is created or updated
When a user creates a new conversation (Webhook Trigger)
When a user replies in a conversation (Webhook Trigger)
When a new company is created (Webhook Trigger)
When a company is updated (Webhook Trigger)
When a contact (lead) is created (Webhook Trigger)
When a contact (lead) is updated (Webhook Trigger)
When a contact (user) is created (Webhook Trigger)
When a contact (user) is updated (Webhook Trigger)
When a contact is deleted (Webhook Trigger)
When a contact (lead) tag is created (Webhook Trigger)
When an event is created (Webhook Trigger)
When a company is deleted (Webhook Trigger)
When a contact (lead) tag is deleted (Webhook Trigger)
Send a message
Delete a space
Create a space
Invite a member to a space
Remove member from space
Invite a group to a space
Change a member's role in a space
Send a message to a thread
Reply quoting a message
Update space
Create a direct message space
Send a message with an attachment
Upload an attachment
Reply to Conversation
Create Contact
Get Contact
Search Contacts
Get Latest Message in Conversation
When a message is sent to a space
When a message with a mention to the bot is sent
When a file is posted to a space
Send a message
Delete a space
Create a space
Invite a member to a space
Remove member from space
Invite a group to a space
Change a member's role in a space
Send a message to a thread
Reply quoting a message
Update space
Create a direct message space
Send a message with an attachment
Upload an attachment
When a new conversation is created
When a new conversation is created or updated
When a user creates a new conversation (Webhook Trigger)
When a user replies in a conversation (Webhook Trigger)
When a new company is created (Webhook Trigger)
When a company is updated (Webhook Trigger)
When a contact (lead) is created (Webhook Trigger)
When a contact (lead) is updated (Webhook Trigger)
When a contact (user) is created (Webhook Trigger)
When a contact (user) is updated (Webhook Trigger)
When a contact is deleted (Webhook Trigger)
When a contact (lead) tag is created (Webhook Trigger)
When an event is created (Webhook Trigger)
When a company is deleted (Webhook Trigger)
When a contact (lead) tag is deleted (Webhook Trigger)
When a contact (user) tag is created (Webhook trigger)
When a contact (user) tag is deleted (Webhook trigger)
When a ticket is created (Webhook trigger)
When a ticket's status is updated (Webhook trigger)
When a contact (lead) is created or updated (Webhook trigger)
Reply to Conversation
Create Contact
Get Contact
Search Contacts
Get Latest Message in Conversation
Add article translation
Update contact
Delete contact
Create or update company
Search companies
Retrieve a company
Create or update a tag
Tag or untag companies
Add a tag to a contact
Remove a tag from a contact
Delete tag
List contacts
Create conversation
List conversations
Get conversation
Assign a conversation to an admin or team
Get team list
Get workspace admin list
Create ticket
Create ticket type
Update Ticket
Get Ticket
Add Note to Contact
Create Message
List Articles
Retrieve article
Create article
Update article
Send event
Import a data source via URL
Search Help Center articles