Notify Chatwork when an order is placed on BASE.

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■Overview

This is a flow that notifies Chatwork when an order is placed on BASE.

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■Recommended for‍

1. Business owners and e-commerce site operators using BASE

・Those who want to receive notifications on Chatwork immediately after an order is placed on BASE

・Those who want to share order details on Chatwork for prompt shipping and customer service

・Those who want to quickly grasp order status to improve operational efficiency

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2. Team members who want to understand BASE order information

・Those who want to understand order status to assist in inventory management and customer service

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■Benefits of using this template

BASE is a convenient platform that allows anyone to easily open an online shop.
However, managing order information and customer service is often done using separate systems.

By implementing this flow, notifications are automatically sent to Chatwork when an order is placed on BASE.
This allows for smooth handling of order inquiries and customer service.
You can freely customize the notification content and recipients on Chatwork.
For example, you can send notifications only to specific team members.

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■Notes‍

・Please link both BASE and Chatwork with Yoom.

・You can select the trigger interval from 5, 10, 15, 30, or 60 minutes.

・Please note that the shortest trigger interval varies depending on the plan.

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About the Apps You Use

BASE

Yoom allows you to integrate with BASE's API without any coding, enabling you to automate operations on BASE. When an order is placed on BASE, you can automatically send notifications to chat tools like Slack or Chatwork, or automatically register products on BASE based on product information from other services.

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Chatwork

Yoom allows you to integrate with Chatwork's API without any coding, enabling the automation of various tasks. You can automatically send messages and files to Chatwork or add tasks to specific rooms. Additionally, it is possible to link information from various SaaS platforms such as kintone, Salesforce, and CloudSign to Chatwork.

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