Automatically post a reply to reviews when they are posted on Google Business Profile.

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■Overview

This flow automatically posts a reply to reviews when they are posted on Google Business Profile.

With Yoom, you can easily achieve this flow without any programming, as it allows for seamless integration between apps.

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‍■Recommended for

1. Stores using Google Business Profile

・Those managing reviews on Google Business Profile

・Those responsible for responding to reviews

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■Benefits of using this template

Responding to reviews posted on Google Business Profile contributes to improving customer satisfaction.
However, if there are many reviews, the time required for responding can increase, potentially burdening the person in charge.

With this flow, you can automatically respond to reviews when they are posted on Google Business Profile, reducing the burden on the person in charge.
Automating review responses allows for timely customer interaction and prevents missed responses, thereby enhancing customer satisfaction.

Additionally, it enables responses to reviews posted outside of business hours, improving operational efficiency.

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■Notes

・Please connect each Google Business Profile with Yoom.

・AI operations are only available with the Team Plan and Success Plan. If you are on the Free Plan or Mini Plan, the operation of the flow bot you set will result in an error, so please be aware.

・Paid plans such as the Team Plan and Success Plan offer a two-week free trial. During the free trial, you can use restricted apps and AI features (operations).

・Triggers can be set to activate at intervals of 5, 10, 15, 30, or 60 minutes.

・Please note that the shortest activation interval varies depending on the plan.

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About the Apps You Use

Google Business Profile

Yoom allows you to integrate with the Google Business Profile API without code and automate operations on the Google Business Profile via the API. For example, you can trigger actions such as recording review information in Google Sheets or Excel when a review is posted on the Google Business Profile, or automatically create local posts on the Google Business Profile according to a specified schedule.

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