Notify Chatwork when a review is posted on Google Business Profile.

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  2. Google Business Profile
  3. Notify Chatwork when a review is posted on Google Business Profile.
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■Overview

This is a flow that notifies Chatwork when a review is posted on Google Business Profile.

‍

■Recommended for‍

1. Store owners utilizing Google Business Profile

・Those who publish store information on Google Business Profile

・Those responsible for responding to and managing reviews

‍

2. Those using Chatwork as an internal communication tool

・Those who conduct business exchanges via Chatwork

・Those who want to receive notifications of review posts on Chatwork

‍

■Benefits of using this template

By using Google Business Profile, you can display store information in Google search, which contributes to attracting customers.
However, not only the information you set but also reviews from users may be posted, and checking and responding to them each time can be time-consuming.

This template allows you to send notifications to Chatwork when a review is posted on Google Business Profile, streamlining the review checking process.
You can set any member to receive notifications on Chatwork, enabling speedy information sharing among members and prompt responses.

Additionally, by responding to reviews quickly, you can enhance the store's credibility.

‍

■Notes‍

・Please link both Google Business Profile and Chatwork with Yoom.

・The trigger can be set to activate at intervals of 5, 10, 15, 30, or 60 minutes.

・Please note that the shortest activation interval varies depending on the plan.

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About the Apps You Use
Google Business Profile
Yoom allows you to integrate with the Google Business Profile API without code and automate operations on the Google Business Profile via the API. For example, you can trigger actions such as recording review information in Google Sheets or Excel when a review is posted on the Google Business Profile, or automatically create local posts on the Google Business Profile according to a specified schedule.
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Yoom allows you to integrate with Chatwork's API without any coding, enabling the automation of various tasks. You can automatically send messages and files to Chatwork or add tasks to specific rooms. Additionally, it is possible to link information from various SaaS platforms such as kintone, Salesforce, and CloudSign to Chatwork.
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Google Business Profile
Yoom allows you to integrate with the Google Business Profile API without code and automate operations on the Google Business Profile via the API. For example, you can trigger actions such as recording review information in Google Sheets or Excel when a review is posted on the Google Business Profile, or automatically create local posts on the Google Business Profile according to a specified schedule.
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