Receive a notification in Microsoft Teams when a review is posted on Google Business Profile.

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  2. Google Business Profile
  3. Receive a notification in Microsoft Teams when a review is posted on Google Business Profile.
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■Overview

This is a flow that notifies Microsoft Teams when a review is posted on Google Business Profile.

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■Recommended for‍

1. Companies that primarily use Microsoft Teams

・Those who want to share customer reviews on Microsoft Teams to promote quick responses and information sharing

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2. Teams that handle reviews with multiple people

・Those who want to prevent missed responses by sharing reviews with the entire team through Microsoft Teams

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■Benefits of using this template

Google Business Profile is a tool to increase contact points with customers and disseminate business information.
However, have you ever missed a new review and delayed your response?

By linking Google Business Profile with Microsoft Teams, you can automatically receive notifications on Microsoft Teams when a review is posted, allowing you to immediately share the review content with your team and consider response strategies without missing any reviews.
Quick responses lead to gaining customer trust and improving customer satisfaction.

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■Notes‍

・Please link both Google Business Profile and Microsoft Teams with Yoom.

・Microsoft365 (formerly Office365) has plans for home use and general corporate use (Microsoft365 Business), and if you are not subscribed to the general corporate plan, authentication may fail.

・You can select the trigger activation interval from 5 minutes, 10 minutes, 15 minutes, 30 minutes, or 60 minutes.

・Please note that the shortest activation interval varies depending on the plan.

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Google Business Profile
Yoom allows you to integrate with the Google Business Profile API without code and automate operations on the Google Business Profile via the API. For example, you can trigger actions such as recording review information in Google Sheets or Excel when a review is posted on the Google Business Profile, or automatically create local posts on the Google Business Profile according to a specified schedule.
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Yoom allows you to integrate with the Google Business Profile API without code and automate operations on the Google Business Profile via the API. For example, you can trigger actions such as recording review information in Google Sheets or Excel when a review is posted on the Google Business Profile, or automatically create local posts on the Google Business Profile according to a specified schedule.
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