When you receive an inquiry email in Outlook, create a response in Dify and notify on Discord.

■Overview

This is a flow where, upon receiving an inquiry email in Outlook, the response content is created in Dify and notified in Discord.

By using Yoom, you can easily connect apps without the need for programming.

‍

■Recommended for

1. Companies receiving inquiry communications via Outlook

・Those dissatisfied with the speed and quality of inquiry responses

‍

2. Companies building AI applications with Dify

・Those who want to streamline operations by integrating Dify with other apps

‍

3. Companies using Discord as an internal communication tool

・Those who want to ensure they don't miss important information

‍

■Benefits of using this template

There are several benefits to creating response content in Dify and notifying it in Discord upon receiving an inquiry email in Outlook.
Firstly, there is no worry about missing inquiry emails, allowing for prompt responses.
Prompt responses lead to improved customer satisfaction and easier trust-building.

Additionally, by using Dify to automatically generate response content, the effort of creating response drafts from scratch is reduced, improving operational efficiency.
This allows employees to focus on other important tasks.

‍

■Notes

・Please integrate Outlook, Dify, and Discord with Yoom.

・For how to integrate Dify with My Apps, please refer to here.

・Triggers can be set at intervals of 5, 10, 15, 30, or 60 minutes.

・Please note that the shortest trigger interval varies depending on the plan.