Googleフォームでキーワードが送信されたら、Google スプレッドシートの値を取得しAIで照合して、類似した内容をSlackに送信する

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■概要

Googleフォームで受け取ったキーワードを起点に、Google スプレッドシートのデータを取得。エンタープライズ サーチ AIで内容を照合し、似た情報をSlackに自動通知する業務ワークフローです。

■このテンプレートをおすすめする方

  • Googleフォームで受信した問い合わせを即座にSlackへ共有し、対応スピードを高めたい方
  • 蓄積したスプレッドシートのナレッジをエンタープライズサーチ用のAIで効率的に活用したい情報システム担当者の方
  • 手作業で検索結果をコピー&ペーストしているカスタマーサポートの方
  • チーム内のナレッジ共有を自動化し、コミュニケーションを円滑にしたいマネージャーの方

■このテンプレートを使うメリット

  • 自動通知:フォーム送信と同時にSlackへ通知、対応スピードが向上
  • ナレッジ活用:エンタープライズ サーチ用AIで類似情報を自動リコメンド
  • ミス防止:スプレッドシートから自動取得し、手入力エラーを削減
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