When a form submission meets specific conditions, generate a response with ChatGPT and send a notification to Telegram
When a form submission meets specific conditions, generate a response with ChatGPT and send a notification to Telegram
Launch this workflow to connect
ChatGPT &
Telegram
!
■Overview
Reviewing each inquiry submitted through a form, drafting a response, and notifying the relevant team members can be time-consuming. This workflow uses ChatGPT to automatically generate a draft response based on the inquiry received through the form, then sends a notification to a designated Telegram chat. By connecting ChatGPT and Telegram, you can speed up initial inquiry handling and reduce the time spent on manual responses.
■Who should use this template
- Those who spend too much time responding to inquiries from forms and want to streamline the process
- Those who want to automatically generate draft responses with ChatGPT and quickly share them with their team via Telegram
- Those who want to automate routine inquiry responses and create an environment where they can focus on core tasks
■Benefits of using this template
- ChatGPT generates a draft response when a form is submitted and automatically notifies Telegram, reducing the time required for manual responses
- By having ChatGPT create an initial draft response, you can reduce variations in how inquiries are handled and standardize your response process
■How the flow bot works
- First, connect Telegram and ChatGPT to Yoom
- Next, select the form trigger and set the action to “When a form is submitted”
- Next, set up the branching feature in Operations and define conditions based on the form responses
- Next, select ChatGPT in Operations and use the “Generate text” action to create a draft response based on the inquiry
- Finally, configure Telegram’s “Send a message” action in Operations to notify the designated chat with the generated draft response
※“Trigger”: An action that initiates the flow. “Operation”: An action that processes data within the flow after the trigger is activated.
■Customization options for this workflow
- Customize the questions and choices configured in the form trigger to match the types of inquiries your organization receives
- With the branching feature, you can define custom conditions to split processing based on the form responses
- When configuring the action to send a message via Telegram, specify the chat ID of your choice as the notification destination
■Notes
- Connect both ChatGPT and Telegram to Yoom.
- To run ChatGPT (OpenAI) actions, you need a paid OpenAI API plan. (You must be able to make payments when the API is used.) For details, see the pricing plans page.
- OpenAI charges for ChatGPT API usage based on the number of tokens used when connecting to the API. Please note that an error will occur if you are unable to make payments when using the API.
- Branching is an operation available on the Personal plan and higher. On the Free plan, the configured flow bot operation will result in an error.
- Paid plans such as the Personal plan include a two-week free trial. During the free trial, you can use apps and features (operations) that are otherwise restricted. For details, see the pricing plans page.
- The Forms feature is available on the Mini plan and higher. On the Free and Personal plans, the configured flow bot operations and data connections will result in an error.
- Paid plans such as the Personal, Mini, Team, and Success plans include a two-week free trial. During the free trial, you can use apps that are otherwise restricted.
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