Notify Slack when a ticket is created in Zendesk.

  1. Apps
  2. Zendesk
  3. Notify Slack when a ticket is created in Zendesk.
Try this Template
Click here for a detailed explanation article >
Try this template
Click here for a detailed explanation article >
See detailed explanation

■Overview

‍This is a flow where a notification is sent to Slack when a new ticket is created in Zendesk.

By integrating Zendesk and Slack, you can customize the created tickets and automatically post them to Slack via messages, eliminating any gaps or omissions in information management.

‍

‍■Notes

‍・Please integrate both Zendesk and Slack with Yoom.

・Zendesk is an app available only with the Team Plan and Success Plan.

・For Free Plan and Mini Plan, the operations and data connections of the configured flow bot will result in errors, so please be careful.

・Paid plans such as Team Plan and Success Plan offer a 2-week free trial. During the free trial, you can use apps that are subject to restrictions.

このテンプレートを試してみる
How to request materials and apply for a demo
Here
More flowbot templates
After the meeting ends on Google Meet, store the recording data in Google Drive and notify via Slack.
After the meeting ends on Google Meet, store the recording data in Google Drive and notify via Slack.
Google Meet
Notify on Slack when a file is stored in Google Drive.
Notify on Slack when a file is stored in Google Drive.
Google Drive
Notify on Slack when progress is updated in Notion.
Notify on Slack when progress is updated in Notion.
Notion
Read files added to Dropbox using OCR and notify on Slack.
Read files added to Dropbox using OCR and notify on Slack.
Dropbox
When audio data is uploaded to Dropbox, transcribe it and notify Slack.
When audio data is uploaded to Dropbox, transcribe it and notify Slack.
Dropbox
When a comment is made on a pull request in GitHub, notify Slack.
When a comment is made on a pull request in GitHub, notify Slack.
GitHub
After updating the pull request on GitHub, add a comment and notify on Slack.
After updating the pull request on GitHub, add a comment and notify on Slack.
GitHub
Create an issue on GitHub, and notify on Slack about missing information after AI analysis.
Create an issue on GitHub, and notify on Slack about missing information after AI analysis.
GitHub
When a pull request is created on GitHub, notify Slack.
When a pull request is created on GitHub, notify Slack.
GitHub
When a file is added to Dropbox, send an approval request to the person in charge and notify on Slack.
When a file is added to Dropbox, send an approval request to the person in charge and notify on Slack.
Dropbox
When a meeting ends on Google Meet, automatically transcribe it and send a notification to Slack.
When a meeting ends on Google Meet, automatically transcribe it and send a notification to Slack.
Google Meet
Combine multiple PDFs received from a form and save/notify on Google Drive and Slack.
Combine multiple PDFs received from a form and save/notify on Google Drive and Slack.
Google Drive
When a file is added to Google Drive, request approval and notify on Slack upon completion.
When a file is added to Google Drive, request approval and notify on Slack upon completion.
Google Drive
Move specific folders in Box to the archive every month and notify on Slack.
Move specific folders in Box to the archive every month and notify on Slack.
Box
When an audio file is uploaded to Google Drive, transcribe it and notify on Slack.
When an audio file is uploaded to Google Drive, transcribe it and notify on Slack.
Google Drive
Retrieve the budget from Microsoft Excel at the specified date and time and notify on Slack.
Retrieve the budget from Microsoft Excel at the specified date and time and notify on Slack.
Microsoft Excel
Automatically create a folder in Google Drive and send a notification to Slack when a business card is registered in Sansan.
Automatically create a folder in Google Drive and send a notification to Slack when a business card is registered in Sansan.
Google Drive
When a record is added to Google Sheets, create an event in Google Calendar and send a notification to Slack.
When a record is added to Google Sheets, create an event in Google Calendar and send a notification to Slack.
Google Calendar
Upload Gmail attachments to Google Drive and notify on Slack
Upload Gmail attachments to Google Drive and notify on Slack
Google Drive
OCR the image in Box, add it to kintone, and notify Slack.
OCR the image in Box, add it to kintone, and notify Slack.
Box
When the meeting on Google Meet ends, share the recording URL on Slack.
When the meeting on Google Meet ends, share the recording URL on Slack.
Google Meet
Translate the text for a Slack SNS post using DeepL and post it on X (Twitter).
Translate the text for a Slack SNS post using DeepL and post it on X (Twitter).
Retrieve the latest information from Google Analytics event reports daily, automatically add it to Google Sheets, and notify on Slack.
Retrieve the latest information from Google Analytics event reports daily, automatically add it to Google Sheets, and notify on Slack.
Google Sheets
Every day, automatically retrieve the latest ad reports from Meta Ads (Facebook), add them to a Google Spreadsheet, and send a notification on Slack.
Every day, automatically retrieve the latest ad reports from Meta Ads (Facebook), add them to a Google Spreadsheet, and send a notification on Slack.
Google Sheets
Automatically add form contents to a Microsoft Excel spreadsheet and notify on Slack.
Automatically add form contents to a Microsoft Excel spreadsheet and notify on Slack.
Microsoft Excel
Here are some Similar Templates!
When a ticket is registered in Zendesk, add a card to Trello.
When a ticket is registered in Zendesk, a card is automatically added to a specified list in Trello. After adding the card to Trello, you can also notify any chat tool such as Slack or Chatwork by adding an operation.‍
See details
When a ticket is created in Zendesk, add it to Google Sheets.
When a new ticket is created in Zendesk, it is added to the Google Spreadsheet database. This flow eliminates the need for support staff to manually enter data, allowing them to focus on more important tasks such as customer support. Additionally, it prevents data entry errors and information omissions, enabling efficient ticket management.
See details
When a ticket is created in Zendesk, add it to Asana.
When a new ticket is created in Zendesk, it is added to Asana. This flow allows support agents and development teams to efficiently share the latest information and respond quickly without having to switch between Zendesk and Asana.
See details
Notify LINE WORKS when a ticket is created in Zendesk.
When a new ticket is created in Zendesk, it is a flow that notifies LINE WORKS. As soon as a new ticket is created, a notification is sent to LINE WORKS, allowing the person in charge to quickly check and respond to the ticket, leading to improved customer satisfaction.
See details
Update the ticket status in Zendesk when a task is completed in Wrike.
When a task is completed in Wrike, this flow updates the ticket status in Zendesk. By immediately reflecting task completion in Zendesk, information can be quickly shared with the team, leading to improved operational efficiency.
See details
When a task is completed in ClickUp, update the ticket status in Zendesk.
This is a flow to update the status of a Zendesk ticket when a task is completed in ClickUp. By using this flow, the completion of a task in ClickUp is automatically reflected in Zendesk, reducing manual work and preventing human errors or omissions.
See details
See all templates
What is Yoom hyperautomation?
Conventional RPA can only automate simple repetitive tasks, and the setup process was very complicated.
With “hyperautomation,” which combines various technologies such as AI, API, RPA, and OCR, it is possible to automate many tasks that could not be realized until now more easily than before.
Learn more about Yoom
Don't Just Connect Apps—Automate Everything
Most tools simply connect one app to another, leaving the complex tasks to you. Yoom goes much further: From document creation and browser automation to OCR and generative AI, Yoom handles it all seamlessly in one platform.

Why settle for basic integrations? Streamline your entire workflow with Yoom’s powerful hyperautomation.
Learn more about Yoom
About the Apps You Use
Zendesk
Yoom allows you to utilize Zendesk's API without any code. You can notify the chat when a new ticket is created in Zendesk or create a ticket in Zendesk triggered by events from other SaaS. Additionally, you can synchronize Zendesk ticket information with Yoom's database, consolidating information into a single database.
Related apps
Zendesk
 Templates using
View all related templates
Learn more about Yoom
Slack
Yoom allows you to utilize Slack's API without any coding. By integrating Yoom with Slack, you can freely connect various SaaS with Slack and receive all kinds of notifications on Slack. Additionally, it is possible to trigger a bot when a message is sent to Slack.
Related apps
Slack
Templates using
View all related templates
Learn more about Yoom
Related apps
No items found.
Templates using
No items found.
関連したテンプレートをすべて見る
Learn more about Yoom
Slack
×
Zendesk
– See what else you can do.
About the apps you use
Zendesk
Yoom allows you to utilize Zendesk's API without any code. You can notify the chat when a new ticket is created in Zendesk or create a ticket in Zendesk triggered by events from other SaaS. Additionally, you can synchronize Zendesk ticket information with Yoom's database, consolidating information into a single database.
see details
templates
Similar apps
Respond.io
Aircall
Front
Freshdesk
Channel Talk
ChatPlus
Re:lation
Zendesk
Intercom
Slack
Yoom allows you to utilize Slack's API without any coding. By integrating Yoom with Slack, you can freely connect various SaaS with Slack and receive all kinds of notifications on Slack. Additionally, it is possible to trigger a bot when a message is sent to Slack.
see details
templates
Similar apps
WhatsAble Message
Whapi.Cloud
Direct
Telegram
Discord
Talknote
Chatwork
Google Chat
LINE WORKS
Microsoft Teams
see details
templates
No items found.
Similar apps
No items found.
Slack
×
Zendesk
– See what you can do.
API Actions That can be No-Code
Executable API actions
everything
Zendesk
Slack
Flowbot triggers
    Flowbot operations
      Flowbot triggers
        Flowbot operations
          Flowbot triggers
            Flowbot operations
              Flowbot triggers
                Flowbot operations
                  Tab 1
                  Tab 2
                  Tab 3
                  List of Related Blog Posts
                  I'm explaining in detail how to automate work using the app I used this time!
                  2024/12/20
                  How to Integrate Applications
                  How to integrate Slack and Trello to create a card in Trello when a message is posted in Slack
                  r.suzuki
                  2025/01/28
                  How to Integrate Applications
                  Integrate Zendesk with text generation to create a response and send it when a ticket is created in Zendesk.
                  a.ohta
                  2025/01/28
                  How to Integrate Applications
                  How to integrate Google Calendar with Slack to retrieve your schedule for the day from Google Calendar and send notifications to Slack every day.
                  -
                  Work Smarter 
                  with Yoom
                  Get started in
                  30 sec!
                  Try for free now!
                  Try for free now!
                  How to request materials and apply for a demo
                  Here
                  Learn More
                  Explore AppsPricingCustomer Review & Success StoriesWorkshops & SeminarsUse CasesBlog
                  Products
                  Action RequestsSummarizationChrome ExtensionsDatabase
                  App IntegrationEmailAI-OCRDocuments
                  FormData ManagementData ConversionBrowser Automation
                  Templates
                  DatabaseFlowbot
                  Service List
                  YoomYoom knowledge
                  Company Overview
                  Terms of use
                  Privacy Policy
                  Security policy
                  Notation based on the Specified Commercial Transactions Act
                  © ️ Yoom Inc.
                  Learn More
                  AppsPricingUser Voicesseminarsuse casesBlogs
                  Functions
                  App IntegrationFormAI-OCRSummarizationDatabaseChrome Extensions
                  EmailAction RequestsData ManagementData ProcessingBrowser ActionsDocuments
                  templates
                  databasesFlowbot
                  List of Services
                  YoomYoom knowledge
                  Company OverviewTerms of useprivacy policysecurity policyNotation based on the Specified Commercial Transactions Act
                  © ️ Yoom Inc.
                  See Details