Slack
 with
Zendesk
 -
Automate Operations Instantly!
With Yoom, anyone can easily integrate Slack and Zendesk without any code! For example, you can receive notifications in Slack whenever a ticket is created in Zendesk. Start by trying out the convenient templates to integrate Slack and Zendesk right away.
Slack
Zendesk
Slack
Zendesk
Slack
 with
Zendesk
Automate operations using it right away!
With Yoom, anyone can easily integrate Slack and Zendesk without any code! For example, you can receive notifications in Slack whenever a ticket is created in Zendesk. Start by trying out the convenient templates to integrate Slack and Zendesk right away.
API actions—no coding required!
Executable API actions
Automation triggers
    When a message is posted to a channel
    When a file is posted to a channel
    When a message is posted to a channel (Webhook)
    When a reaction is added to a message (Webhook)
    When a user is mentioned in a channel
    When a message containing specified text is posted to a channel
    When your Slack app is mentioned (Webhook)
    When mentioned in a channel (multiple users)
    When a message containing specified text is posted to a channel (Regular expression)
    When a new channel is created (Webhook)
    When a message is posted in a thread (Webhook)
    When mentioned in a channel (multiple users & user groups)
    When a new ticket is created
    When a ticket is updated
    When a tag is added to a ticket
    When a user is created
    When an organization is created
    When a comment is added to a ticket
Automation actions
    Send a message to a channel
    Send a direct message
    Send a file (Support ends on 11/12)
    Get user IDs in a channel
    Create a channel
    Invite members to a channel
    List user groups
    Send a message to a thread
    Archive a channel
    Get messages in a thread
    Get a List of Public Channels
    Remove a Member from a Private Channel
    Search User by Email
    Retrieve user information
    Get a Specific Message
    Get Message Permalink
    Delete Message
    List users in a user group
    Get reactions for a specific message
    Create User Group
    Send a file to a thread (support ended on 11/12)
    Get channel message history
    Send a message to a channel with attachments
    Retrieve List of Open Ticket IDs
    Create Ticket
    Retrieve Ticket Information
    Update Ticket Status
    Retrieve List of Agents
    Create Ticket (Specify Requester)
    Upload File
    Attach File to Ticket Comment
    Retrieve User Information
    Add Comment to Existing Ticket
    Search Tickets (Subject Partial Match)
    Create user
    Search Pending Tickets
    Update and Add User Information
Flowbot triggers
    When a message is posted to a channel
    When a file is posted to a channel
    When a message is posted to a channel (Webhook)
    When a reaction is added to a message (Webhook)
    When a user is mentioned in a channel
    When a message containing specified text is posted to a channel
    When your Slack app is mentioned (Webhook)
    When mentioned in a channel (multiple users)
    When a message containing specified text is posted to a channel (Regular expression)
    When a new channel is created (Webhook)
    When a message is posted in a thread (Webhook)
    When mentioned in a channel (multiple users & user groups)
Flowbot actions
    Send a message to a channel
    Send a direct message
    Send a file (Support ends on 11/12)
    Get user IDs in a channel
    Create a channel
    Invite members to a channel
    List user groups
    Send a message to a thread
    Archive a channel
    Get messages in a thread
    Get a List of Public Channels
    Remove a Member from a Private Channel
    Search User by Email
    Retrieve user information
    Get a Specific Message
    Get Message Permalink
    Delete Message
    List users in a user group
    Get reactions for a specific message
    Create User Group
    Send a file to a thread (support ended on 11/12)
    Get channel message history
    Send a message to a channel with attachments
Flowbot triggers
    When a new ticket is created
    When a ticket is updated
    When a tag is added to a ticket
    When a user is created
    When an organization is created
    When a comment is added to a ticket
Flowbot actions
    Retrieve List of Open Ticket IDs
    Create Ticket
    Retrieve Ticket Information
    Update Ticket Status
    Retrieve List of Agents
    Create Ticket (Specify Requester)
    Upload File
    Attach File to Ticket Comment
    Retrieve User Information
    Add Comment to Existing Ticket
    Search Tickets (Subject Partial Match)
    Create user
    Search Pending Tickets
    Update and Add User Information
What is Yoom hyperautomation?
Conventional RPA can only automate simple repetitive tasks, and the setup process was very complicated.
With “hyperautomation,” which combines various technologies such as AI, API, RPA, and OCR, it is possible to automate many tasks that could not be realized until now more easily than before.
Don't Just Connect Apps—Automate Everything
Most tools simply connect one app to another, leaving the complex tasks to you. Yoom goes much further: From document creation and browser automation to OCR and generative AI, Yoom handles it all seamlessly in one platform.

Why settle for basic integrations? Streamline your entire workflow with Yoom’s powerful hyperautomation.
Learn more about Yoom
Slack
 &
Zendesk

Automate Your Everyday Tasks
Slack
 &
Zendesk
Let's automate our daily work by linking
Explore templates and apps to boost productivity!
Here are templates and related apps that are useful for improving work efficiency!
Slack
Slack
Yoom allows you to utilize Slack's API without any coding. By integrating Yoom with Slack, you can freely connect various SaaS with Slack and receive all kinds of notifications on Slack. Additionally, it is possible to trigger a bot when a message is sent to Slack.
see details
Templates
Zendesk
Zendesk
Yoom allows you to utilize Zendesk's API without any code. You can notify the chat when a new ticket is created in Zendesk or create a ticket in Zendesk triggered by events from other SaaS. Additionally, you can synchronize Zendesk ticket information with Yoom's database, consolidating information into a single database.
see details
Slack
Slack
Yoom allows you to utilize Slack's API without any coding. By integrating Yoom with Slack, you can freely connect various SaaS with Slack and receive all kinds of notifications on Slack. Additionally, it is possible to trigger a bot when a message is sent to Slack.
Learn more
Slack
Templates

This is a flow bot that automatically activates at the end of each month and sends notifications via Slack. This flow bot can perform various automated processes through the flows added after the branch on the right side. For example, you can use it for various purposes such as monthly invoice issuance, aggregation processing to spreadsheets, or regular data backup processing.

This is a business workflow that automatically adds content posted in a Slack channel as comments to tasks in Wrike. This reduces manual task updates and improves project management efficiency.

When an inquiry comes to Slack, it is registered in Google Sheets. By integrating Slack and Google Sheets, you can eliminate the hassle of operating individual apps and repeatedly entering data, allowing for smoother business operations. Records can be easily added to Google Sheets automatically, preventing any omissions or leaks in information management.‍
Zendesk
Zendesk
Yoom allows you to utilize Zendesk's API without any code. You can notify the chat when a new ticket is created in Zendesk or create a ticket in Zendesk triggered by events from other SaaS. Additionally, you can synchronize Zendesk ticket information with Yoom's database, consolidating information into a single database.
Learn more
Zendesk
Templates

Every time a new ticket is created in Zendesk, this flow sends a notification to Outlook. By integrating Zendesk with Outlook, you can customize the created tickets and automatically post their content to Outlook, eliminating any gaps or omissions in information management. Feel free to modify the content sent to Outlook as needed.‍

This is a flow that updates the Zendesk ticket status when a task is completed in Asana. Once a task is marked as complete, it automatically reflects in Zendesk, eliminating the need for manual updates. This allows you to focus on core tasks, enhancing the overall productivity of the team.

This is a business workflow that automatically registers Typeform responses as Zendesk tickets. It eliminates the need for manual entry, enabling quick and accurate customer service.
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Trusted by Companies of All Types and Sizes

Many customers, regardless of industry type or size, continue to transform their operations with Yoom.

O: Co., Ltd.
Yoom has significantly streamlined our critical verification tasks and processes, reducing the workload by at least 50%. This has allowed us to work effectively and dedicate more time to essential tasks, resulting in higher overall productivity.
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Tool Development & Operations
Mikata Co., Ltd.
After searching for a locally developed service with reliable customer support, we chose Yoom.
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Real Estate Client Follow-Up Services
Coconala Co., Ltd.
Although I've never written a program myself, creating workflows with no-code tools in Yoom was enjoyable, almost like playing a game.
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Skill Marketplace Management
OniGo Co., Ltd.
By integrating different SaaS tools through Yoom, we automated data updates and cut our workload by half.
#
Grocery Delivery Service
BEENOS CO., LTD.
Thanks to Yoom, most of our tasks have been streamlined. Now, all we need to do is input information into the forms created with Yoom and upload files to complete the process.
#
E-commerce
Ito Co., Ltd.
The biggest advantage has been to be able to instantly share information digitally.
#
Ceremonial Service
T.V.B Accounting Office
Tasks that used to take two to three days now take less than one day to complete after implementing Yoom.
#
Accounting Firm
FreeDIVE Co., Ltd.
The time saved by using Yoom has given us more opportunities to plan and execute new strategies, which we see as a major benefit.
#
Mobile WiFi & Digital Solution Development
J-Stream Co., Ltd.
With Yoom, task status management became possible. Automated reminders and alerts are now sent in line with deadlines, significantly reducing the burden on team members.
#
Video Production & Distribution
Boost Up Co., Ltd.
Digitizing tasks that used to be manual has reduced our workload significantly and made operations much easier.
#
Fitness
Hiramatsu Construction Co., Ltd.
On a larger scale, if Yoom became more widespread, it could streamline operations for people across Japan, creating vast amounts of additional time.
#
Construction
DD Group Co., Ltd.
Since adopting Yoom, our capabilities have increased, and we've received more inquiries from other departments asking, "Can we do this too?"
#
Foodservice & Amusement Business
FAQs
Q.
Can I use it even if I'm not an engineer?
It's possible. It has an intuitive GUI operation and can be easily configured without code.
Q.
Is there a support system?
Our customer success team will provide support via chat, email, etc. from time to time.
Q.
Do you have an agent/partner system?
We have implemented multiple partner systems. Please contact us using the form below.
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