■Overview
This flow analyzes the content posted on Chatwork using Gemini's assistant and updates the response back to Chatwork.
■Recommended for
1. Those who want to improve the efficiency of internal FAQs and help desk operations
2. Those who want to promote active internal communication
3. Companies utilizing Chatwork as an internal portal
■Benefits of using this template
Customer inquiries are diverse, and some require complex content or specialized knowledge.
There is a possibility that the person in charge may not be able to appropriately answer all questions.
In this flow, Gemini's assistant uses advanced natural language processing technology to understand complex questions and generate optimal responses.
This allows the person in charge to handle a wide range of questions without specialized knowledge, contributing to improved customer satisfaction.
Additionally, Gemini's assistant responds to content posted on Chatwork 24/7 and automatically generates responses.
This enables quick responses to customer inquiries even outside business hours or on holidays, leading to improved customer satisfaction.
■Notes
・Please integrate both Chatwork and Gemini with Yoom.
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