■Overview
This is a flow to register the content of inquiry emails received in Outlook to kintone.
■Recommended for
1. Those who use Outlook regularly
・Customer support representatives who accept inquiries using Outlook
2. Companies that use kintone for data management
・Those who want to efficiently manage data using kintone
・Those who want to accumulate inquiries from customers in kintone and use them for data analysis, etc.
■Benefits of using this template
By implementing this template, you can automatically register inquiry information received in Outlook to kintone.
For those who have been manually entering data, this task will no longer be necessary, reducing the workload.
Staff can make effective use of the extra time to focus on other tasks.
Additionally, since tasks previously done by humans are automated, human errors are minimized.
You can prevent input mistakes or omissions, leading to accurate data management.
■Notes
・Please link both kintone and Outlook with Yoom.
・AI operations are only available with the Team Plan and Success Plan. If you are on the Free Plan or Mini Plan, the operations of the flow bot you set will result in an error, so please be careful.
・Paid plans such as the Team Plan and Success Plan offer a 2-week free trial. During the free trial, you can use restricted apps and AI features (operations).
・Microsoft365 (formerly Office365) has plans for home use and general corporate use (Microsoft365 Business). If you are not subscribed to the general corporate plan, authentication may fail.
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