■Overview
This flow notifies LINE WORKS of responses created by Dify when there is an inquiry via Google Forms.
With Yoom, you can easily achieve this flow without any programming, as it allows for integration between apps.
■Recommended for
1. Those who handle inquiries using Google Forms
・Customer support representatives
2. Those who use Dify for work
・Those who want to streamline the creation of responses based on inquiry content
■Benefits of using this template
Creating responses for inquiries received via Google Forms can be time-consuming.
Additionally, if there are multiple inquiries at the same time, the response time may increase, potentially affecting other tasks.
With this flow, when there is an inquiry via Google Forms, you can create a response with Dify and notify LINE WORKS.
By automating the creation of responses based on inquiry content, you can shorten response time and improve work efficiency.
Moreover, since you can set the content to be notified to LINE WORKS as desired, you can smoothly share both the inquiry and response content with your team members.
■Notes
・Please integrate Google Forms, Dify, and LINE WORKS with Yoom.
・For information on how to retrieve response content when using Google Forms as a trigger, please refer to the following link.
https://intercom.help/yoom/ja/articles/6807133
・For information on how to integrate Dify with My Apps, please refer to here.
・For information on how to integrate LINE WORKS with My Apps, please refer to here.
・You can select the trigger interval from 5 minutes, 10 minutes, 15 minutes, 30 minutes, or 60 minutes.
・Please note that the shortest trigger interval varies depending on the plan.
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