■Overview
This is a flow where, upon receiving an inquiry email in Outlook, the response content is created in Dify and notified in Telegram.
By using Yoom, you can easily connect apps without the need for programming.
■Recommended for
1. Companies that use Outlook regularly
・Those who handle inquiries in Outlook but take time to respond
2. Companies building chatbot apps using Dify
・Those who want to use chatbots more effectively for customer support
3. Companies utilizing Telegram as an internal communication tool
・Those who want to notify inquiry content in chat to achieve prompt customer support
■Benefits of using this template
By combining Outlook, Dify, and Telegram, the creation of responses to inquiry emails is automated, enabling quick and efficient handling.
This reduces the response time to inquiries and improves customer satisfaction.
Furthermore, since the response content generated by Dify is quickly notified in Telegram, the person in charge can respond immediately, and communication within the team becomes smoother.
Reducing manual input and verification tasks improves work efficiency, allowing more time to focus on important tasks.
■Notes
・Please connect each of Outlook, Dify, and Telegram with Yoom.
・You can select the trigger activation interval from 5 minutes, 10 minutes, 15 minutes, 30 minutes, or 60 minutes.
・Please note that the shortest activation interval varies depending on the plan.
・For the method of linking Dify with My Apps, please refer to here.



When a specific subject email is received
When an email is received
When an event is registered in the calendar
When a calendar event is added or updated
When a Task is Created
When an email is received
When the bot receives a message
Send Chat Message
Run Workflow
Upload File (Workflow)
List datasets
Get knowledge base tags
Create document from text
Get dataset details
Register Event in Own Calendar
Create Calendar
Register Event in Specified User's Calendar
Get Email Attachment Information
Download Email Attachment
Delete Event from Specified User's Calendar
Update Event in Specified User's Calendar
Delete Event from My Calendar
Update Event in My Calendar
タスクを作成する(リマインド設定対応)
タスクを作成する(リマインド設定非対応)
Send Chat Message
Run Workflow
Upload File (Workflow)
List datasets
Get knowledge base tags
Create document from text
Get dataset details
When a specific subject email is received
When an email is received
When an event is registered in the calendar
When a calendar event is added or updated
When a Task is Created
When an email is received
Register Event in Own Calendar
Create Calendar
Register Event in Specified User's Calendar
Get Email Attachment Information
Download Email Attachment
Delete Event from Specified User's Calendar
Update Event in Specified User's Calendar
Delete Event from My Calendar
Update Event in My Calendar
タスクを作成する(リマインド設定対応)
タスクを作成する(リマインド設定非対応)
Search My Calendar Events
Search Specified User's Calendar Events
Find meeting times
Get calendar view
When the bot receives a message
Send Message