When you receive an inquiry email in Outlook, create a response in Dify and notify via Telegram.
When you receive an inquiry email in Outlook, create a response in Dify and notify via Telegram.
Launch this workflow to connect
Dify &
Microsoft Outlook &
Telegram
!
■Overview
This is a flow where, upon receiving an inquiry email in Outlook, the response content is created in Dify and notified in Telegram.
By using Yoom, you can easily connect apps without the need for programming.
■Recommended for
1. Companies that use Outlook regularly
・Those who handle inquiries in Outlook but take time to respond
2. Companies building chatbot apps using Dify
・Those who want to use chatbots more effectively for customer support
3. Companies utilizing Telegram as an internal communication tool
・Those who want to notify inquiry content in chat to achieve prompt customer support
■Benefits of using this template
By combining Outlook, Dify, and Telegram, the creation of responses to inquiry emails is automated, enabling quick and efficient handling.
This reduces the response time to inquiries and improves customer satisfaction.
Furthermore, since the response content generated by Dify is quickly notified in Telegram, the person in charge can respond immediately, and communication within the team becomes smoother.
Reducing manual input and verification tasks improves work efficiency, allowing more time to focus on important tasks.
■Notes
・Please connect each of Outlook, Dify, and Telegram with Yoom.
・You can select the trigger activation interval from 5 minutes, 10 minutes, 15 minutes, 30 minutes, or 60 minutes.
・Please note that the shortest activation interval varies depending on the plan.
・For the method of linking Dify with My Apps, please refer to here.
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See more
About the Apps
Templates using
Dify
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Templates using
Microsoft Outlook
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Templates using
Telegram
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About the apps you use
Dify
In Yoom, it is possible to integrate with Dify's API without any coding. You can send messages to a chatbot created in Dify via API and receive responses from the chatbot. By integrating with chat tools such as Slack, Chatwork, and LINE WORKS, you can use Dify's chatbot directly from these chat tools.
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Microsoft Outlook
Yoom allows you to integrate with Outlook's API without any code, enabling the automation of email sending from Outlook. For example, you can automatically send contracts and invoices created in Outlook, or automatically reply to inquiries from input forms using Outlook.
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Telegram
Yoom allows you to integrate with Telegram's API without any coding. You can automatically send messages to Telegram or connect messages sent to Telegram with other applications.
see detailsTemplates
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After the Zoom meeting ends, transcribe and summarize the recording, then notify via Telegram.
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No-Code API Actions
Executable API actions
Flowbot triggers
When a specific subject email is received
When an email is received
When an event is registered in the calendar
When a calendar event is added or updated
When a Task is Created
When an email is received
When the bot receives a message
Flowbot operations
Send Chat Message
Run Workflow
Upload File (Workflow)
Get dataset list
Get knowledge base tags
Create document from text
Get dataset details
Update Knowledge Base
Create an event in my calendar
Create a calendar
Create an event in a specified user's calendar
Get email attachment information
Download email attachments
Delete event from a specific user's calendar
Update event in a specific user's calendar
Delete event from my calendar
Update event in my calendar
Create task (with reminder settings)
Flowbot triggers
There is no action.
Flowbot operations
Send Chat MessageRun WorkflowUpload File (Workflow)Get dataset listGet knowledge base tagsCreate document from textGet dataset detailsUpdate Knowledge Base
Flowbot triggers
When a specific subject email is receivedWhen an email is receivedWhen an event is registered in the calendarWhen a calendar event is added or updatedWhen a Task is CreatedWhen an email is received
Flowbot operations
Create an event in my calendarCreate a calendarCreate an event in a specified user's calendarGet email attachment informationDownload email attachmentsDelete event from a specific user's calendarUpdate event in a specific user's calendarDelete event from my calendarUpdate event in my calendarCreate task (with reminder settings)Create a task (reminders not supported)Search events in my calendarSearch events in a specific user's calendarFind meeting timesGet calendar viewGet mail messagesMove messageGet a specific message
Flowbot triggers
When the bot receives a message
Flowbot operations
Send MessageSend Voice MessageMore inspiration for you
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