■Overview
This is a flow that notifies LINE WORKS when a chat is initiated in Chat Plus.
By using Yoom, you can easily integrate apps without the need for programming.
■Recommended for
1. Those who communicate with website visitors via Chat Plus and conduct team communication on LINE WORKS
・Those who want to respond quickly to customer inquiries and share information across the team
2. Those who want to streamline responses to inquiries from website visitors
・Those who want to improve customer satisfaction by quickly understanding when a chat is initiated in Chat Plus and establishing a system where the person in charge can respond immediately
3. Those who want to integrate Chat Plus and LINE WORKS to streamline customer support operations
・Those who want to improve the productivity of customer support operations by streamlining responses to customer inquiries, information sharing, and management of response statuses
■Benefits of using this template
By utilizing the [Notify LINE WORKS when a chat is initiated in Chat Plus] flow, notifications are automatically sent to LINE WORKS, eliminating the need to constantly monitor the Chat Plus screen, allowing you to focus on other core tasks.
You can freely set the notification destination and message content for LINE WORKS.
■Notes
・Please integrate Yoom with both Chat Plus and LINE WORKS.
・For instructions on how to set triggers in Chat Plus, please refer to here.
・For details on how to register a My App in LINE WORKS, please see here.