Notify Slack when a chat is started in Chat Plus

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  2. ChatPlus
  3. Notify Slack when a chat is started in Chat Plus
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■Overview

This flow notifies Slack when a chat is initiated in Chat Plus.

By using Yoom, you can easily connect apps without the need for programming.

‍

■Recommended for

1. Those who use Chat Plus for customer chat support

・Those who want to monitor chat support status in real-time

・Those who want to quickly respond when a new chat is initiated

‍

2. Those who use Slack as a communication tool

・Those who use Slack regularly and do not want to miss important notifications

・Those who need to share information with the entire team and respond quickly

‍

■Benefits of using this template

By integrating Chat Plus with Slack, you can monitor chat initiation status in real-time.
This enables quick responses, leading to improved customer satisfaction.
It is particularly useful when quick responses are required.

Additionally, sharing information with team members on Slack facilitates smooth communication and improves response quality.
Furthermore, as manual notification tasks are eliminated, work efficiency is improved, allowing you to focus on other important tasks.

‍

■Notes

・Please integrate Yoom with both Chat Plus and Slack.

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About the Apps You Use
ChatPlus
Yoom allows you to integrate with Chat Plus's API without any code, enabling the automation of various tasks. For example, you can notify Slack or Chatwork when an inquiry occurs in Chat Plus, or automatically store customer information in kintone or spreadsheets.
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Yoom allows you to utilize Slack's API without any coding. By integrating Yoom with Slack, you can freely connect various SaaS with Slack and receive all kinds of notifications on Slack. Additionally, it is possible to trigger a bot when a message is sent to Slack.
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ChatPlus
Yoom allows you to integrate with Chat Plus's API without any code, enabling the automation of various tasks. For example, you can notify Slack or Chatwork when an inquiry occurs in Chat Plus, or automatically store customer information in kintone or spreadsheets.
see details
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