Notify Discord when a chat is started in Chat Plus.

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  3. Notify Discord when a chat is started in Chat Plus.
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■Overview

This is a flow that notifies Discord when a chat is started on Chat Plus.

By using Yoom, you can easily connect applications without the need for programming.

‍

■Recommended for

1. Those who use Chat Plus for customer support 

・Those who want to smoothly handle chats on Chat Plus but are struggling with integration with other communication tools 

・Those who want to improve customer satisfaction by not missing inquiries and responding promptly 

‍

2. Those who use Discord as a communication tool 

・Those who use Discord regularly and want to immediately grasp customer inquiries 

・Those who want to share information with all team members in real-time and respond quickly

‍

■Benefits of using this template

By utilizing this flow, you can immediately confirm the start of a new chat, allowing for prompt responses.
This improves the speed of customer support and leads to increased customer satisfaction.

Additionally, receiving notifications on Discord makes it easier to share information with the entire team, strengthening collaboration among members.
As a result, the efficiency of problem-solving increases, and the overall productivity of operations improves.

Furthermore, since manual confirmation is no longer necessary, it prevents missed confirmations and delayed responses, ensuring accurate handling.

‍

■Notes

・Please integrate both Chat Plus and Discord with Yoom.

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