■Overview
This is a flow that notifies LINE WORKS when a chat is initiated in Chat Plus.
By using Yoom, you can easily connect apps without the need for programming.
■Recommended for
1. Those who want to streamline customer support with Chat Plus
・Those who are using Chat Plus for customer support and want to monitor the status in real-time
・Those who want to improve work efficiency by integrating multiple chat tools
2. Companies using LINE WORKS as an internal communication tool
・Those who want to quickly share information with team members through LINE WORKS
・Those who want to always be aware of the start of customer support and respond immediately
■Benefits of using this template
By linking Chat Plus and LINE WORKS, you can receive notifications immediately when a chat is initiated.
This will speed up responses and lead to improved customer satisfaction.
Additionally, being able to monitor the situation in real-time reduces the chance of missing important conversations or requests.
Furthermore, you can instantly share chat content within LINE WORKS, enabling quick responses from the entire team.
Strengthening collaboration between team members will lead to smoother communication and is expected to improve productivity.
■Notes
・Please link both Chat Plus and LINE WORKS with Yoom.
・For details on how to register a My App in LINE WORKS, please see here.