■Overview
This is a flow that notifies Google Chat when a chat is initiated in Chat Plus.
By using Yoom, you can easily integrate apps without the need for programming.
■Recommended for
1. Those who use Chat Plus for customer support and inquiries
・Those who want to respond immediately when a chat is initiated
・Those who want to prevent missing messages when there are many inquiries
2. Those who use Google Chat as a communication tool
・Those who use Google Chat regularly and want to receive chat notifications in real-time
・Those who want to facilitate smooth information sharing within the team
■Benefits of using this template
By using the integration flow that notifies Google Chat when a chat is initiated in Chat Plus, real-time responses become possible.
This allows the entire team to act consistently and quickly, enabling prompt responses to customer inquiries.
As a result, customer satisfaction improves, and trust is built.
Additionally, since notifications are centralized, each member can always grasp the latest information, facilitating smooth information sharing and task progress.
This will improve work efficiency and increase the overall productivity of the team.
■Notes
・Please integrate Yoom with both Chat Plus and Google Chat.
・Integration with Google Chat is only possible with Google Workspace. For details, please refer to here.