Notify Chatwork when a call is received on CallConnect.

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■Overview

This is a flow that notifies Chatwork when a call is received on CallConnect.

By using Yoom, you can easily integrate apps without the need for programming.

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■Recommended for

1. Those who use CallConnect for customer support or service

・Those who frequently handle customer calls and want to respond quickly when a call is received

・Those who want to quickly identify which customer is calling when a call is received

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2. Those who use Chatwork as a communication tool in their work

・Those who regularly use Chatwork and want to improve work efficiency by integrating it with other tools

・Those who want to share call information on Chatwork so that all team members can be aware in real-time

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■Benefits of using this template

By integrating CallConnect with Chatwork, there is the benefit of automatically notifying chat of incoming call information.
This enables quick responses, leading to improved customer satisfaction.

Additionally, it prevents missed responses and enables efficient business operations.
Furthermore, since call handling history can be checked at a glance, information sharing within the team is smooth, contributing to improved communication.

By utilizing this flow, the productivity of the entire team will improve, allowing for effective use of time and resources.

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■Notes

・Please integrate Yoom with both CallConnect and Chatwork.

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About the Apps You Use

Call Connect

Yoom integrates with CallConnect's API without code, connecting CallConnect with various SaaS tools. For example, when a call is completed in CallConnect, it is possible to register call information in CRM tools like Salesforce or kintone, or when a call is received in CallConnect, to send notifications to chat tools like Slack or Chatwork.

Related apps

Call Connect

Templates using

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Chatwork

Yoom allows you to integrate with Chatwork's API without any coding, enabling the automation of various tasks. You can automatically send messages and files to Chatwork or add tasks to specific rooms. Additionally, it is possible to link information from various SaaS platforms such as kintone, Salesforce, and CloudSign to Chatwork.

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