When a Google Form inquiry is submitted, draft a response with Dify and send it by email
When a Google Form inquiry is submitted, draft a response with Dify and send it by email
Launch this workflow to connect
Dify &
Google Forms
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■Overview
Do you find it time-consuming to draft replies to inquiries submitted through Google Forms? While fast and thoughtful responses are essential, handling every inquiry can place a heavy burden on your team.
With this workflow, Dify, a generative AI tool, automatically drafts a reply when a response is submitted through Google Forms and sends it to you by email. This helps speed up your initial response.
With this workflow, Dify, a generative AI tool, automatically drafts a reply when a response is submitted through Google Forms and sends it to you by email. This helps speed up your initial response.
■Recommended for
- Anyone who spends a lot of time drafting replies to inquiries received through Google Forms
- Anyone looking to improve customer support quality and efficiency with generative AI tools such as Dify
- Anyone looking to prevent inquiry handling from becoming dependent on specific team members and improve response times across the team
■Benefits
- Dify automatically drafts a reply based on the inquiry, reducing the time and effort required to compose responses.
- Using AI-generated drafts as a starting point helps reduce differences in wording between team members, standardize response quality, and prevent work from becoming dependent on specific individuals.
■How the flow works
- First, connect Google Forms and Dify to Yoom.
- Next, set the Google Forms trigger to “When a response is submitted to a form.”
- Then, configure the Dify operation “Send a chat message” and send the inquiry details retrieved from Google Forms.
- Finally, configure Yoom’s email feature with the “Send an email” action to send the reply generated by Dify to the specified email address.
※ “Trigger”: An action that starts the flow. “Operation”: An action that processes data within the flow after the trigger starts.
■Customization options
- For “Send a chat message,” embed the inquiry details retrieved from Google Forms as variables in the prompt to generate more accurate reply drafts.
- For “Send an email,” include the Google Forms responses and the reply generated by Dify in the subject and body to create clear, informative emails.
■Notes
- Connect both Google Forms and Dify to Yoom.
- You can choose a trigger interval of 5, 10, 15, 30, or 60 minutes.
- Available minimum trigger intervals vary by plan.
- For details on how to retrieve response content when using Google Forms as a trigger, see How to retrieve response content with the Google Forms trigger.
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See more
About the Apps
Dify
Related apps
Templates using
Dify
When a new conversation is created in Intercom, create the response content in Dify and notify Microsoft Teams.
When a new conversation is created in Intercom, this flow generates a response using Dify and sends a notification to Microsoft Teams. Since you can proceed with handling based on the response created by Dify, it is possible to improve work efficiency.
When a new conversation is created in Intercom, generate a response with Dify and notify in Google Chat.
When a new conversation is created in Intercom, this flow generates a response using Dify and notifies Google Chat. This can reduce the time required to create responses to inquiries, thereby alleviating the burden on the person in charge.
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Google Forms
Related apps
Templates using
Google Forms
When there is a response to a Google Form, the flow is to register the response in a Google Spreadsheet. Normally, when a response is submitted to a Google Form, the data is added to a specified Google Spreadsheet. However, in this flow, it is possible to add data to any specified Google Spreadsheet without complex settings in Google App Script. Additionally, it saves the effort of repeatedly entering data, allowing work to proceed smoothly, and records can be easily added to the Google Spreadsheet automatically, eliminating any gaps or omissions in information management.
This is a business workflow that automatically adds Google Form responses to Notion and sends event information via Gmail. This streamlines data management and information dissemination, making event operations more efficient.
Add a Google Calendar event and send an email based on responses from a Google Forms reservation form.
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About the apps you use
Dify
In Yoom, it is possible to integrate with Dify's API without any coding. You can send messages to a chatbot created in Dify via API and receive responses from the chatbot. By integrating with chat tools such as Slack, Chatwork, and LINE WORKS, you can use Dify's chatbot directly from these chat tools.
see detailsTemplates
When a new conversation is created in Intercom, create the response content in Dify and notify Microsoft Teams.
When a new conversation is created in Intercom, this flow generates a response using Dify and sends a notification to Microsoft Teams. Since you can proceed with handling based on the response created by Dify, it is possible to improve work efficiency.
When a new conversation is created in Intercom, create the response content in Dify and notify Microsoft Teams.
When a new conversation is created in Intercom, generate a response with Dify and notify in Google Chat.
When a new conversation is created in Intercom, this flow generates a response using Dify and notifies Google Chat. This can reduce the time required to create responses to inquiries, thereby alleviating the burden on the person in charge.
When a new conversation is created in Intercom, generate a response with Dify and notify in Google Chat.
If there is an inquiry on HubSpot, create the response content with Dify and notify on Slack.
When there is an inquiry on HubSpot, this flow creates a response using Dify and notifies it on Slack. By using this flow, the speed of customer response is improved. Even if the generated response draft is incorrect, it can be corrected before sending, so there is no risk of reduced response quality due to AI.
If there is an inquiry on HubSpot, create the response content with Dify and notify on Slack.
Google Forms
Yoom allows you to integrate with Google Forms API without any code, enabling you to automate various tasks. For example, you can notify Slack or Chatwork of information submitted via Google Forms, or automatically store information in CRMs like kintone or Salesforce.
see detailsTemplates
When there is a response to a Google Form, the flow is to register the response in a Google Spreadsheet. Normally, when a response is submitted to a Google Form, the data is added to a specified Google Spreadsheet. However, in this flow, it is possible to add data to any specified Google Spreadsheet without complex settings in Google App Script. Additionally, it saves the effort of repeatedly entering data, allowing work to proceed smoothly, and records can be easily added to the Google Spreadsheet automatically, eliminating any gaps or omissions in information management.
Add Google Form responses to Google Sheets
This is a business workflow that automatically adds Google Form responses to Notion and sends event information via Gmail. This streamlines data management and information dissemination, making event operations more efficient.
Add Google Form responses to Notion and send event information via Gmail.
Add a Google Calendar event and send an email based on responses from a Google Forms reservation form.
When a response is submitted to a Google Form, an event is added to Google Calendar and an email is sent. This flow allows for seamless automation from adding the event to sending the email, using only the form responses.
Add a Google Calendar event and send an email based on responses from a Google Forms reservation form.
No-Code API Actions
Executable API actions
Flowbot triggers
When a Form Response Is Submitted
Flowbot operations
Send Chat Message
Run Workflow
Upload File (Workflow)
Retrieve Dataset List
Get Knowledge Base Tags
Create Document from Text
Get Dataset Details
Update Knowledge Base
Get Response List
Retrieve a Specific Response
Get Response List (Specify Response Period)
Get Form Questions
Update Form Title and Description
Update Question Titles and Descriptions
Create a New Form
Update Form Visibility Settings
Add a Short/paragraph Question (Title and Description)
Add a Choice Question (Radio, Checkbox, or Dropdown)
Flowbot triggers
There is no action.
Flowbot operations
Send Chat MessageRun WorkflowUpload File (Workflow)Retrieve Dataset ListGet Knowledge Base TagsCreate Document from TextGet Dataset DetailsUpdate Knowledge Base
Flowbot triggers
When a Form Response Is Submitted
Flowbot operations
Get Response ListRetrieve a Specific ResponseGet Response List (Specify Response Period)Get Form QuestionsUpdate Form Title and DescriptionUpdate Question Titles and DescriptionsCreate a New FormUpdate Form Visibility SettingsAdd a Short/paragraph Question (Title and Description)Add a Choice Question (Radio, Checkbox, or Dropdown)Add a Grid Question (Multiple-choice Grid / Checkbox Grid)Add a Question Title and Description (Date/Time)Add a Question Title and Description (Linear Scale)Add a Question Title and Description (Image + Text)Add a Question Title and Description (Image + Choice)Add a Question Title and Description (Choices with Images)More inspiration for you
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