Register the content of inquiry emails received in Gmail into kintone.

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■Overview

This is a flow for registering the content of inquiry emails received in Gmail into kintone.

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■Recommended for

1. Companies that primarily use Gmail for external communication

・Those who receive many inquiries via Gmail and find it cumbersome to manage them

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2. Companies utilizing kintone as a core database

・Those who want to improve operational efficiency by automating manual data entry

・Those who accumulate inquiry content in kintone

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■Benefits of using this template

There are several benefits to using this flow.
Firstly, by linking Gmail and kintone, you can centrally manage inquiry content.
This reduces the risk of overlooking inquiries or missing responses.

Additionally, by utilizing kintone's flexible data management features, it is easy to organize inquiry content by category or status.
This makes it easier for staff to manage inquiry information.
Effectively utilizing the important insights gained from inquiries contributes to improved customer satisfaction.

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■Notes

・Please link both Gmail and kintone with Yoom.

・You can select the trigger activation interval from 5, 10, 15, 30, or 60 minutes.

・Please note that the shortest activation interval varies depending on the plan.

・AI operations are only available with the Team Plan and Success Plan. For Free Plan and Mini Plan, the operation of the set flow bot will result in an error, so please be careful.

・Paid plans such as Team Plan and Success Plan offer a 2-week free trial. During the free trial, you can use restricted apps and AI features (operations).

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About the Apps You Use

kintone

With Yoom, you can utilize kintone's API without any coding. For example, you can integrate kintone with other SaaS or create documents using information from kintone. Additionally, you can sync kintone information with Yoom's database and use kintone information for various purposes.

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kintone

Templates using

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Gmail

Yoom allows you to integrate with Gmail's API without code and automate email sending from Gmail. You can automatically create and send invoices and contracts via Gmail, or automatically reply to inquiries.

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