When a chat is initiated in Channel Talk, create a response using Dify and notify in Google Chat.
When a chat is initiated in Channel Talk, create a response using Dify and notify in Google Chat.
Launch this workflow to connect
Dify &
Channel Talk &
Google Chat
!
■Overview
This is a flow where, when a chat is initiated in Channel Talk, the response content is created with Dify and notified to Google Chat.
By using Yoom, you can easily connect apps without the need for programming.
■Recommended for
1. Companies using Channel Talk as a customer support tool
・Those who feel challenged by the speed of response to inquiries
2. Companies building AI applications with Dify
・Those who want to streamline operations by integrating Dify with other apps
3. Companies using Google Chat as an internal chat tool
・Those who want to facilitate smooth information sharing using Google Chat
■Benefits of using this template
By integrating Channel Talk, Dify, and Google Chat, you can enjoy various benefits.
First, since the inquiry content and response proposal are notified to Google Chat, rapid customer response is achieved. This speed enhances the customer experience, which can lead to increased sales.
Additionally, this mechanism greatly aids in information sharing. Notifications allow all stakeholders to immediately grasp the situation, enabling smooth follow-up as needed.
Furthermore, communication within the team becomes smoother, and the strengthened collaboration among members leads to overall operational efficiency.
■Notes
・Please integrate each of Channel Talk, Dify, and Google Chat with Yoom.
・For how to integrate Dify with My Apps, please refer to here.
・Integration with Google Chat is only possible with Google Workspace. For details, please refer to the link below.
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See more
About the Apps
Templates using
Dify
When a new conversation is created in Intercom, create the response content in Dify and notify Microsoft Teams.
When a new conversation is created in Intercom, this flow generates a response using Dify and sends a notification to Microsoft Teams. Since you can proceed with handling based on the response created by Dify, it is possible to improve work efficiency.
When a new conversation is created in Intercom, generate a response with Dify and notify in Google Chat.
When a new conversation is created in Intercom, this flow generates a response using Dify and notifies Google Chat. This can reduce the time required to create responses to inquiries, thereby alleviating the burden on the person in charge.
If there is an inquiry on HubSpot, create the response content with Dify and notify on Slack.
When there is an inquiry on HubSpot, this flow creates a response using Dify and notifies it on Slack. By using this flow, the speed of customer response is improved. Even if the generated response draft is incorrect, it can be corrected before sending, so there is no risk of reduced response quality due to AI.
Templates using
Channel Talk
This is a flow that adds a chat to Asana when it is created in Channel Talk. It allows you to centrally manage chat content in Asana, enabling smooth task assignment to responsible persons, progress management, and confirmation of response status.
This is a business workflow that automatically notifies the internal chat of Channel Talk about the input content of Google Forms. It eliminates manual notification tasks and errors, enabling quick and accurate information sharing.
When a chat is initiated in Channel Talk, it is added to Trello. This flow eliminates the need to manually enter chat content into Trello, preventing human errors such as omissions or input mistakes.
Templates using
Google Chat
This is a flow that is triggered at the end of each month to send notifications to Google Chat. This flow bot can perform various automated processes through the flows added after the branch on the right side. For example, it can be used for various purposes such as monthly invoice issuance processing, aggregation processing to Google Sheets, or regular data backup processing.
You can add content posted in a specific room on Google Chat to a Google Spreadsheet. Since the content posted on Google Chat can be automatically added to a Google Spreadsheet, you can improve work efficiency.
Add the content submitted in the form to a Google Spreadsheet, then send a notification to Google Chat.
Create a system that adds the inquiry details entered in the form to a Google Spreadsheet and simultaneously notifies Google Chat. You can automate information management by adding the form contents to a designated Google Spreadsheet that you regularly use. Additionally, by notifying Google Chat of the responses to the form and the addition to the Google Spreadsheet, it is possible to consistently accumulate and share information.
About the apps you use
Dify
In Yoom, it is possible to integrate with Dify's API without any coding. You can send messages to a chatbot created in Dify via API and receive responses from the chatbot. By integrating with chat tools such as Slack, Chatwork, and LINE WORKS, you can use Dify's chatbot directly from these chat tools.
see detailsTemplates
When a new conversation is created in Intercom, create the response content in Dify and notify Microsoft Teams.
When a new conversation is created in Intercom, this flow generates a response using Dify and sends a notification to Microsoft Teams. Since you can proceed with handling based on the response created by Dify, it is possible to improve work efficiency.
When a new conversation is created in Intercom, create the response content in Dify and notify Microsoft Teams.
When a new conversation is created in Intercom, generate a response with Dify and notify in Google Chat.
When a new conversation is created in Intercom, this flow generates a response using Dify and notifies Google Chat. This can reduce the time required to create responses to inquiries, thereby alleviating the burden on the person in charge.
When a new conversation is created in Intercom, generate a response with Dify and notify in Google Chat.
If there is an inquiry on HubSpot, create the response content with Dify and notify on Slack.
When there is an inquiry on HubSpot, this flow creates a response using Dify and notifies it on Slack. By using this flow, the speed of customer response is improved. Even if the generated response draft is incorrect, it can be corrected before sending, so there is no risk of reduced response quality due to AI.
If there is an inquiry on HubSpot, create the response content with Dify and notify on Slack.
Channel Talk
Yoom allows you to integrate with Channel Talk's API without any coding. For example, when you receive a message in Channel Talk's customer service chat, you can trigger a flow bot to send notifications to chat tools like Slack or Chatwork. Additionally, since messages can also be sent via the API, it is possible to automate message handling.
see detailsTemplates
This is a flow that adds a chat to Asana when it is created in Channel Talk. It allows you to centrally manage chat content in Asana, enabling smooth task assignment to responsible persons, progress management, and confirmation of response status.
Add to Asana when a chat is created in Channel Talk.
This is a business workflow that automatically notifies the internal chat of Channel Talk about the input content of Google Forms. It eliminates manual notification tasks and errors, enabling quick and accurate information sharing.
Notify the content of Google Forms in the Channel Talk internal chat.
When a chat is initiated in Channel Talk, it is added to Trello. This flow eliminates the need to manually enter chat content into Trello, preventing human errors such as omissions or input mistakes.
When a chat is started on Channel Talk, add it to Trello.
Google Chat
Yoom allows you to utilize the Google Chat API without any coding. You can send notifications to Google Chat triggered by information from input forms or various events in other SaaS platforms.
see detailsTemplates
This is a flow that is triggered at the end of each month to send notifications to Google Chat. This flow bot can perform various automated processes through the flows added after the branch on the right side. For example, it can be used for various purposes such as monthly invoice issuance processing, aggregation processing to Google Sheets, or regular data backup processing.
Activate the flow bot at the end of each month to send a notification to Google Chat.
You can add content posted in a specific room on Google Chat to a Google Spreadsheet. Since the content posted on Google Chat can be automatically added to a Google Spreadsheet, you can improve work efficiency.
Add content posted in a specific room on Google Chat to a Google Spreadsheet
Add the content submitted in the form to a Google Spreadsheet, then send a notification to Google Chat.
Create a system that adds the inquiry details entered in the form to a Google Spreadsheet and simultaneously notifies Google Chat. You can automate information management by adding the form contents to a designated Google Spreadsheet that you regularly use. Additionally, by notifying Google Chat of the responses to the form and the addition to the Google Spreadsheet, it is possible to consistently accumulate and share information.
Add the content submitted in the form to a Google Spreadsheet, then send a notification to Google Chat.
No-Code API Actions
Executable API actions
Flowbot triggers
When a message is received in a customer chat
When a new customer chat is created
When a message is posted in a public group chat
When a message is sent to a space
When a message with a mention to the bot is sent
When a file is posted to a space
Flowbot operations
Send Chat Message
Run Workflow
Upload File (Workflow)
Get dataset list
Get knowledge base tags
Create document from text
Get dataset details
Update Knowledge Base
Change Customer Chat to Completed
Send Message to Customer Chat
Send Message to Internal Chat
Get User Chat List
Send message
Delete space
Create space
Invite members to space
Remove member from space
Invite group to space
Flowbot triggers
There is no action.
Flowbot operations
Send Chat MessageRun WorkflowUpload File (Workflow)Get dataset listGet knowledge base tagsCreate document from textGet dataset detailsUpdate Knowledge Base
Flowbot triggers
When a message is received in a customer chatWhen a new customer chat is createdWhen a message is posted in a public group chat
Flowbot operations
Change Customer Chat to CompletedSend Message to Customer ChatSend Message to Internal ChatGet User Chat List
Flowbot triggers
When a message is sent to a spaceWhen a message with a mention to the bot is sentWhen a file is posted to a space
Flowbot operations
Send messageDelete spaceCreate spaceInvite members to spaceRemove member from spaceInvite group to spaceChange member role in spaceSend message to threadReply with quoted messageUpdate spaceCreate a direct message spaceSend a message with attachmentsUpload attachmentDownload fileGet message listMore inspiration for you
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