When you receive an inquiry email in Outlook, create a response in Dify and notify in LINE WORKS.

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  2. Dify
  3. When you receive an inquiry email in Outlook, create a response in Dify and notify in LINE WORKS.
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■Overview

This is a flow where when an inquiry email is received in Outlook, the response content is created in Dify and notified in LINE WORKS.

By using Yoom, you can easily connect apps without programming.

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■Recommended for

1. Companies using Outlook as an inquiry tool

・Those who want to improve the response speed to inquiries

‍

2. Companies using LINE WORKS as a chat tool

・Those who want to ensure they receive important information using LINE WORKS

‍

3. Companies using AI chatbots with Dify

・Those who are building a chat app for inquiry responses with Dify

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■Benefits of using this template

By using this template, when an inquiry email is received in Outlook, the response content is automatically created in Dify and notified in LINE WORKS.
This provides the following benefits:

Firstly, since the entire process from checking the email to creating a response and notifying is automated, it is possible to shorten the time to respond.
As a result, it leads to improved customer satisfaction.

Additionally, manual errors are reduced, and accurate information transmission can be expected. This improves business efficiency and smoothens the workflow.

‍

■Notes

・Please integrate Outlook, Dify, and LINE WORKS with Yoom.

・For the method of integrating Dify with My Apps, please refer to here.

・For details on how to register LINE WORKS with My Apps, please see here.

・You can select the trigger activation interval from 5 minutes, 10 minutes, 15 minutes, 30 minutes, or 60 minutes.

・Please note that the shortest activation interval varies depending on the plan.

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About the Apps You Use
Dify
In Yoom, it is possible to integrate with Dify's API without any coding. You can send messages to a chatbot created in Dify via API and receive responses from the chatbot. By integrating with chat tools such as Slack, Chatwork, and LINE WORKS, you can use Dify's chatbot directly from these chat tools.
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LINE WORKS
Yoom allows you to integrate with LINE WORKS API without any code, enabling the automation of various tasks. You can automatically send messages and files to LINE WORKS or register events in the LINE WORKS calendar. Additionally, it is possible to link information from various SaaS platforms such as kintone, Salesforce, and CloudSign with LINE WORKS.
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Dify
In Yoom, it is possible to integrate with Dify's API without any coding. You can send messages to a chatbot created in Dify via API and receive responses from the chatbot. By integrating with chat tools such as Slack, Chatwork, and LINE WORKS, you can use Dify's chatbot directly from these chat tools.
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