Notify Slack when a call is received on CallConnect

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■Overview

This is a flow that notifies Slack when a call is received on CallConnect.

By using Yoom, you can easily connect apps without the need for programming.

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■Recommended for

1. Those who want to streamline call handling with CallConnect

・Those who handle many calls and need to respond quickly to incoming calls

・Those who want to share important calls with the team immediately without missing them

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2. Those who use Slack as a communication tool

・Those who share information in real-time within the team using Slack

・Those who want to notify members quickly of incoming call information for prompt follow-up and response

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■Benefits of using this template

By using the flow that notifies Slack when a call is received on CallConnect, you can immediately grasp the call reception status.
As soon as a call from a customer comes in, a notification is sent to Slack, enabling a quick response.
Quick responses lead to improved customer satisfaction and enhance business reliability.

Additionally, receiving notifications on Slack facilitates smooth collaboration among team members and efficient information sharing.
Even when managing multiple tasks simultaneously, utilizing this flow can improve work efficiency.

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■Notes

・Please connect both CallConnect and Slack with Yoom.

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About the Apps You Use

Call Connect

Yoom integrates with CallConnect's API without code, connecting CallConnect with various SaaS tools. For example, when a call is completed in CallConnect, it is possible to register call information in CRM tools like Salesforce or kintone, or when a call is received in CallConnect, to send notifications to chat tools like Slack or Chatwork.

Related apps

Call Connect

Templates using

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Slack

Yoom allows you to utilize Slack's API without any coding. By integrating Yoom with Slack, you can freely connect various SaaS with Slack and receive all kinds of notifications on Slack. Additionally, it is possible to trigger a bot when a message is sent to Slack.

Related apps

Slack