When there is an inquiry in the form, create a response in Dify and notify Microsoft Teams.

■Overview
The workflow "When there is an inquiry in the form, create a response with Dify and notify Microsoft Teams" is a business workflow that streamlines customer inquiry handling. The input content from the inquiry form is automatically used by Dify's AI function to generate a response, which is then immediately notified to Microsoft Teams. This enables quick and consistent responses and makes it easier to share information across the entire team.

■Recommended for

• Customer support representatives who are taking a long time to respond to inquiries from the contact form
• Team leaders who want to improve operational efficiency by utilizing Dify and Microsoft Teams
• Administrators of companies who prioritize quick sharing of inquiry content and consistency in responses
  

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■Benefits of using this template

• Quick response creation: Dify's AI automatically generates response texts, significantly reducing response time.
• Information sharing within the team: Notifications to Microsoft Teams allow the entire team to stay updated on the latest inquiry status.
• Consistent responses: Standardized responses by AI help maintain a consistent quality in handling inquiries.

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