■Overview
This is a flow that notifies Discord when a message is received from a user on the LINE Official Account.
■Recommended for
1. Businesses handling customer support via LINE Official Account
・Those who want to check customer messages on Discord in real-time
・Those who want to respond promptly without missing any customer messages
2. Teams using Discord as a customer support tool
・Those who want to consolidate messages from LINE Official Account into Discord for centralized customer support
3. Marketing personnel who want to understand the operational status of the LINE Official Account
・Those who want to analyze the content of customer messages to leverage in marketing strategies
・Those who want to visualize communication with customers to improve customer satisfaction
■Benefits of using this template
The LINE Official Account is a tool to facilitate communication with customers, but it can be challenging to constantly monitor customer messages.
Integrating LINE Official Account with Discord can enhance the efficiency and speed of customer support, contributing to improved customer satisfaction.
Additionally, it can support business growth from various perspectives, such as streamlining marketing activities, analyzing customer feedback, and automating operations.
■Notes
・Please integrate both LINE Official Account and Discord with Yoom.
・For instructions on setting up Webhook events for the LINE Official Account, please refer here.