When a message is received in Chatwork, automatically generate and reply using Anthropic (Claude).

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■Overview

This is a flow where messages received on Chatwork are automatically generated and responded to by Anthropic (Claude).

■Recommended for

1. Those who want to enhance internal communication via Chatwork

・Those who want to streamline communication by having AI automatically respond to questions and inquiries from employees

・Those who want to create an environment where employees can easily ask questions and seek advice, thereby promoting information sharing

2. Those who want to improve the efficiency of internal FAQs and help desk operations

・Those who want to reduce the burden on staff and shorten response times by having AI automatically answer frequently asked questions

・Those who want to contribute to improved employee convenience by enabling 24/7 support

3. Companies utilizing Chatwork as an internal portal

・Those who want to enhance convenience by providing information and support via AI on Chatwork, which employees use regularly

・Those who want to introduce a new form of internal communication using AI to improve employee satisfaction

■Benefits of using this template

There is a possibility of causing discomfort to customers if there is variability in the quality of responses depending on the staff member.

Claude can generate responses with consistent quality, thereby standardizing and improving the quality of customer service.
Additionally, staff only need to review and modify the responses generated by Claude, which can reduce their workload.

■Notes

・Please integrate both Anthropic and Chatwork with Yoom.

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About the Apps You Use
Claude
Claude
 Templates using
Chatwork
Chatwork
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About the apps you use
Claude
Yoom allows seamless integration with Anthropic's API without any coding. You can use AI models like Claude via the API to automatically generate text at various times. It's possible to create AI chatbots by integrating with chat tools or store AI-generated text automatically by connecting with database-related services.
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Chatwork
Yoom allows you to integrate with Chatwork's API without any coding, enabling the automation of various tasks. You can automatically send messages and files to Chatwork or add tasks to specific rooms. Additionally, it is possible to link information from various SaaS platforms such as kintone, Salesforce, and CloudSign to Chatwork.
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