■Overview
This is a flow where messages received on Chatwork are automatically generated and responded to by Anthropic (Claude).
■Recommended for
1. Those who want to enhance internal communication via Chatwork
・Those who want to streamline communication by having AI automatically respond to questions and inquiries from employees
・Those who want to create an environment where employees can easily ask questions and seek advice, thereby promoting information sharing
2. Those who want to improve the efficiency of internal FAQs and help desk operations
・Those who want to reduce the burden on staff and shorten response times by having AI automatically answer frequently asked questions
・Those who want to contribute to improved employee convenience by enabling 24/7 support
3. Companies utilizing Chatwork as an internal portal
・Those who want to enhance convenience by providing information and support via AI on Chatwork, which employees use regularly
・Those who want to introduce a new form of internal communication using AI to improve employee satisfaction
■Benefits of using this template
There is a possibility of causing discomfort to customers if there is variability in the quality of responses depending on the staff member.
Claude can generate responses with consistent quality, thereby standardizing and improving the quality of customer service.
Additionally, staff only need to review and modify the responses generated by Claude, which can reduce their workload.
■Notes
・Please integrate both Anthropic and Chatwork with Yoom.
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