When a new ticket is created in Re:lation, notify in Chatwork.

■Overview

This is a flow that notifies Chatwork when a new ticket is created in Re:lation.

By using Yoom, you can easily connect applications without the need for programming.

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■Recommended for

1. Those who use Re:lation for customer support and ticket management

・Those who manage tickets with Re:lation as a team but often miss new tickets

・Those who want to respond to customers quickly and reduce missed ticket responses

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2. Those who use Chatwork as a communication tool

・Those who use Chatwork regularly and want to quickly grasp the status of customer support

・Team leaders who want to quickly check the response status of members and give instructions

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■Benefits of using this template

By linking Re:lation and Chatwork, you can receive notifications quickly when a new ticket is created.
This enables prompt responses, leading to improved customer satisfaction.

Additionally, it becomes easier to check the progress of inquiries, improving the efficiency of the entire team.
Especially when team members are working remotely, quick sharing is possible, facilitating smooth communication.

Furthermore, as manual notification tasks are no longer necessary, you can prevent human errors and time wastage.
By using this automated flow, you can reduce workload and focus on more strategic tasks.

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■Notes

・Please link both Re:lation and Chatwork with Yoom.

・You can select the trigger interval from 5 minutes, 10 minutes, 15 minutes, 30 minutes, or 60 minutes.

・Please note that the shortest trigger interval varies depending on the plan.