When a row is added in Google Sheets, add a link to the conversation in Front.

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■Overview

This is a flow that adds a link to a conversation in Front when a row is added in Google Sheets.

By using Yoom, you can easily connect apps without programming.

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■Recommended for

1. Those who manage data using Google Sheets

・Those who use Google Sheets in their daily work for data management and updates but find the notification process cumbersome

・Those who want to instantly share related information when there are changes in Google Sheets

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2. Those who use Front for customer support and team communication

・Those who use Front for customer support and team communication but are looking for a way to quickly share changes in Google Sheets

・Customer support representatives who want to share information related to customer inquiries with the entire team for quick response

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■Benefits of using this template

By linking Google Sheets and Front, there is a benefit of automatically inserting a link into a conversation when a row is added.
This allows for quick organization and sharing of information, improving response speed.
For example, when a customer inquiry is received, you can quickly share a link to a related help page, leading to improved customer support quality.

Additionally, since everyone can grasp the latest information in real-time, communication gaps are reduced, and collaboration is strengthened.
This will make project progress smoother, ultimately leading to improved customer support quality.

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■Notes

・Please connect both Google Sheets and Front with Yoom.

・You can select the trigger interval from 5 minutes, 10 minutes, 15 minutes, 30 minutes, or 60 minutes.

・Please note that the shortest trigger interval varies depending on the plan.

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About the Apps You Use

Google Sheets

At Yoom, you can utilize the Google Sheets API without any coding. By integrating Sheets with Yoom, you can automate data entry into spreadsheets and automatically create documents based on spreadsheet templates. Additionally, you can sync spreadsheet information with Yoom's database for various applications.

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Templates using

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Front

Yoom allows you to integrate with Front's API without any code, enabling you to automate operations in Front via the API. For example, you can automatically send an initial reply with a message created by AI when a message is received in Front, or link customer information registered in HubSpot or Salesforce to Front.

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