When a message is sent on Channel Talk, add the content to Airtable.

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■Overview

This flow adds the content of a post to Airtable when a message is sent via Channel Talk.

By using Yoom, you can easily connect apps without the need for programming.

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■Recommended for

1. Those who interact with customers via Channel Talk

・Those who use Channel Talk regularly to conduct business

・Those who aggregate specific information from messages for data analysis

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2. Those who manage data using Airtable

・Those who use Airtable for centralized management of business data

・Those who want to streamline the task of transcribing messages by integrating with Channel Talk

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■Benefits of using this template

When aggregating specific information from interactions with customers on Channel Talk for analysis with other tools, manual transcription can be cumbersome.
Additionally, if business operations are strained due to customer interactions, delays or omissions in transcription may occur, potentially affecting data analysis results.

With this flow, messages sent via Channel Talk can be converted using regular expressions and added to Airtable.
Since regular expressions can be set to any value, it is possible to automatically aggregate the necessary information into Airtable.

Manual transcription is no longer necessary, allowing you to focus on customer interactions.

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About the Apps You Use

Channel Talk

Yoom allows you to integrate with Channel Talk's API without any coding. For example, when you receive a message in Channel Talk's customer service chat, you can trigger a flow bot to send notifications to chat tools like Slack or Chatwork. Additionally, since messages can also be sent via the API, it is possible to automate message handling.

Related apps

Channel Talk

Templates using

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Airtable

Yoom allows you to integrate with Airtable's API without code, enabling the automation of various tasks. For example, you can automatically add data to Airtable or retrieve information from Airtable to integrate with various SaaS platforms.

Related apps

Airtable