When a message is sent on Channel Talk, add the content to Google Docs.

Try this Template

No items found.

■Overview

This flow adds the content of messages sent via Channel Talk to a Google Document.

By using Yoom, you can easily integrate apps without the need for programming.

‍

■Recommended for

1. Users of Channel Talk

・Customer support representatives of companies

・Those who regularly handle customer interactions using Channel Talk

‍

2. Those who coordinate with their team using Google Documents

・Those who share the content of Google Documents with their team to improve operations

・Those who want to streamline the accumulation of information in Google Documents

‍

■Benefits of using this template

Channel Talk is an effective tool for customer interactions, but managing messages can be cumbersome and time-consuming.
Additionally, if the message content is lengthy, summarizing it can also take time, potentially delaying responses.

In this flow, messages sent via Channel Talk can be summarized using AI functionality and added to Google Documents.
Even if the customer representative changes suddenly, reviewing the summarized text allows for quick response handling.

The content added to Google Documents can also be used to improve customer support.

このテンプレートを試してみる

How to request materials and apply for a demo

Here

Here are some Similar Templates!

When a message is sent on Channel Talk, add the content to Airtable.

When a message is sent via Channel Talk, the content is added to Airtable in a flow. Since regular expressions can be set to any value, it is possible to automatically aggregate the necessary information. This eliminates the need for manual transcription work, allowing you to focus on customer support.

See details

When a message is sent in Channel Talk, add the content to Notion.

When a message is sent via Channel Talk, the content is added to Notion. The accumulated information can be organized and shared as an FAQ, which helps streamline operations in customer support.

See details

When a message is sent on Channel Talk, add the content to Google Docs.

When a message is sent via Channel Talk, the content is added to a Google Document. Even if the customer's representative changes suddenly, reviewing the summarized text allows for a quick response.

See details

When a message is received on Channel Talk, forward the content to a different group in the internal chat.

When a message is received on Channel Talk, it is forwarded to a different group in the internal chat. This flow helps improve information transparency. Since the messages are automatically forwarded, there is no need for manual transcription, contributing to increased work efficiency.

See details

Add ticket information to Todoist when a chat is initiated in Channel Talk.

When a chat is initiated in Channel Talk, a flow is set up to add ticket information to Todoist. By integrating Channel Talk with Todoist, tasks can be seamlessly added to Todoist, enabling quick requests for responses to team members.

See details

When a chat is initiated in Channel Talk, add ticket information to Wrike.

This is a flow that adds ticket information to Wrike when a chat is initiated in Channel Talk. It eliminates the need to manually enter information into Wrike, thereby preventing human errors such as omissions or input mistakes.

See details

See all templates

What is Yoom hyperautomation?

Conventional RPA can only automate simple repetitive tasks, and the setup process was very complicated.
With “hyperautomation,” which combines various technologies such as AI, API, RPA, and OCR, it is possible to automate many tasks that could not be realized until now more easily than before.

Learn more about Yoom

Don't Just Connect Apps—Automate Everything

Most tools simply connect one app to another, leaving the complex tasks to you. Yoom goes much further: From document creation and browser automation to OCR and generative AI, Yoom handles it all seamlessly in one platform.

Why settle for basic integrations? Streamline your entire workflow with Yoom’s powerful hyperautomation.

Learn more about Yoom

About the Apps You Use

Channel Talk

Yoom allows you to integrate with Channel Talk's API without any coding. For example, when you receive a message in Channel Talk's customer service chat, you can trigger a flow bot to send notifications to chat tools like Slack or Chatwork. Additionally, since messages can also be sent via the API, it is possible to automate message handling.

Related apps

Channel Talk

Templates using

View all related templates

Google Docs

Yoom allows you to utilize the Google Docs API without any coding. By integrating Yoom with Google Docs, you can automatically create PDF documents such as contracts based on templates created in Google Docs and connect the generated documents with various SaaS platforms.

Related apps

Notion