■Overview
This flow adds the content of messages sent via Channel Talk to Notion.
By using Yoom, you can easily integrate apps without the need for programming.
■Recommended for
1. Those who handle customer support via Channel Talk
・Customer support personnel who use Channel Talk regularly
・Those who accumulate messages containing specific keywords for creating internal FAQs
2. Those who manage data using Notion
・Those who manage and organize business information in Notion
・Those who want to streamline the process of adding messages by integrating with Channel Talk
■Benefits of using this template
When you want to accumulate sentences containing specific keywords from interactions with customers in Notion, manual verification and transcription can be cumbersome.
Additionally, if there are many daily interactions, the number of messages to be processed increases, which may lead to time consumption and decreased productivity.
In this flow, when a message is sent via Channel Talk, you can extract rows containing specific keywords and add them to Notion.
This eliminates the need for manual message verification and transcription, thus streamlining the accumulation of information in Notion.
The accumulated information can also be organized and shared as FAQs, facilitating smooth operations in customer support.
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