Add ticket information to Todoist when a chat is initiated in Channel Talk.

■Overview

This flow adds ticket information to Todoist when a chat is initiated in Channel Talk.

By using Yoom, you can easily integrate apps without the need for programming.

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‍■Recommended for

1. Those who handle customer support through Channel Talk

・Customer support representatives who handle customer inquiries on a daily basis

・Those who use both Channel Talk and Todoist for customer support

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2. Those who manage tasks with Todoist

・Those who manage customer inquiries with Todoist

・Those who want to streamline the input process into Todoist

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■Benefits of using this template

Manually adding inquiries from Channel Talk to Todoist is time-consuming and cumbersome.
Moreover, if there are multiple inquiries being handled simultaneously, the process can become complicated, leading to potential input errors or omissions when adding to Todoist.

With this flow, you can automate the addition of tasks to Todoist whenever a customer chat is created in Channel Talk, thereby streamlining your operations.
Task additions to Todoist are done seamlessly, allowing you to quickly request responses from team members.

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■Notes

・Please integrate Channel Talk and Todoist with Yoom.