Boxにコールセンターの音声ファイルがアップロードされたらAIで文字起こしと解析を行い、Gmailに通知する

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■概要
「Boxにコールセンターの音声ファイルがアップロードされたらAIで文字起こしと解析を行い、Gmailに通知する」ワークフローは、Boxにアップロードされたコールセンターの音声ファイルをAIで文字起こしし、その解析結果をGmailで通知する仕組みです。これにより、音声データが効率的に処理され、重要な情報が関係者に自動通知されます。

■このテンプレートをおすすめする方

  • Boxを使用して音声データを管理している方
  • Gmailでの通知を使って迅速に情報を共有したい担当者
  • コールセンター業務の効率化を図りたいチームリーダー
  • 顧客対応のフィードバックを迅速にチームと共有したい方

■このテンプレートを使うメリット

  • 音声データの効率的な管理:Boxにアップロードされた音声データがすぐに文字起こしされ、Gmailで通知されます。
  • 自動化による作業削減:手動での音声データ入力や通知が不要になり、作業効率が向上します。
  • 重要情報の自動共有:解析結果がGmailを通じて素早く通知され、関係者全員が素早く情報を受け取れます。
  • データの迅速な分析とフィードバック:AIによる解析により、対応状況の評価や改善点が素早く把握できます。
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Box
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About the apps you use
Box
Yoom allows you to integrate with Box's API without any coding, enabling the automation of various tasks. You can automatically store files attached to emails in Box, and receive notifications in Slack or Chatwork when files are uploaded to Box.
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