Notify Discord when a chat is started in Chat Plus.

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  3. Notify Discord when a chat is started in Chat Plus.
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■Overview

This is a flow that notifies Discord when a chat is initiated in Chat Plus.
By using Yoom, you can easily integrate apps without the need for programming.

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■Recommended for

1. Those who communicate with website visitors via Chat Plus and conduct team communication on Discord

・Those who want to quickly respond to customer inquiries and share information with the entire team

‍

2. Those who want to streamline the handling of inquiries from website visitors

・Those who want to improve customer satisfaction by quickly understanding when a chat is initiated in Chat Plus and establishing a system where the responsible person can respond immediately

‍

3. Those who want to integrate Chat Plus and Discord to streamline customer support operations

・Those who want to improve the productivity of customer support operations by streamlining the response to customer inquiries, information sharing, and management of response status

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■Benefits of using this template

By utilizing the [Notify Discord when a chat is initiated in Chat Plus] flow, you can streamline customer support and improve customer satisfaction.

You can freely customize the notification destination and message content in Discord.

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■Notes

・Please integrate both Chat Plus and Discord with Yoom.

・For instructions on how to set triggers in Chat Plus, please refer to here.

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