When an inquiry is received via Google Forms, translate it using DeepL and notify on Slack.

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■Overview

This is a flow where inquiries received via Google Forms are translated using DeepL and notified on Slack.

With Yoom, you can easily achieve this flow without any programming, as it allows for seamless integration between applications.

■Recommended for

  • Customer support personnel handling inquiries from overseas
  • Those using DeepL for foreign language translation
  • Those who want to share translation results and improve team efficiency

■Benefits of using this template

In customer support operations, when receiving inquiries from overseas customers, translation into Japanese is necessary.
However, if you are using DeepL for Japanese translation, you may find the transcription work cumbersome and time-consuming.

With this flow, when you receive an inquiry from overseas via Google Forms, it can be automatically translated into Japanese and notified on Slack.
Since manual work with DeepL is not required, you can efficiently check the translation results based on Slack notifications.

Additionally, since you can set any channel or member for Slack notifications, sharing inquiry details can be done smoothly.

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