The person in charge will issue the Zoom meeting URL at the specified date and time and send it to the designated Chatwork channel. Please modify the Zoom meeting details and email content as needed.‍

When a new employee is registered in freee HR, the registration information is added as a record in kintone and a notification is sent to Slack. By integrating freee HR with kintone, there is no need to manually register employee information in kintone. Additionally, integrating with Slack helps ensure that the latest information is captured and shared without any omissions.

This is a flow for storing newly posted content on Slack into kintone. It eliminates the hassle of operating individual apps or repeatedly entering data, allowing work to proceed smoothly. Since the information is automatically added to kintone, it prevents any omissions or leaks in information management, thereby improving work efficiency.

When there is a new response to the Yoom application form, an application form is generated in Google Sheets and sent via Gmail. The application form can be issued and sent using only the form responses.

When a new account object is registered in Salesforce, this flow adds a record to the kintone database. The content of the record added to the kintone database can be freely configured.

When a new record is registered in kintone, it is sent to Outlook through a flow. By integrating kintone with Outlook, the contents of the added record are automatically sent to Outlook, preventing any omissions or leaks in information management. The content sent to Outlook can be freely configured.‍

When a record is registered in kintone, an email is sent via Gmail. Since the email is automatically sent via Gmail at the same time the kintone record is registered, it can be used as an alert or as a sharing flow.‍

When information is entered into the form, it is added to a Google Spreadsheet and the response is sent via Gmail. The entered information can be automatically recorded in the Google Spreadsheet, which helps to streamline and visualize operations.

When an inquiry comes to Slack, this flow extracts specified text data using AI and registers it in kintone. It eliminates the need to operate individual apps or repeatedly input data, allowing work to proceed smoothly. The specified text data is automatically extracted using AI and added to kintone, preventing any omissions or leaks in information management.

A flow that retrieves tasks with a due date of today from Asana at a specified time every day and notifies LINE WORKS. By automatically notifying LINE WORKS of tasks with a due date of today, you can eliminate any gaps or omissions in information management and improve work efficiency without having to check them manually.

This is a flow where an employment contract is issued based on responses to a Yoom form and a notification is sent to Chatwork. Normally, it would be necessary to copy a template document, input information, and then issue it as a PDF. However, with this process, such actions are unnecessary, and it is possible to issue and send documents solely through form input without directly manipulating the template.

When a new employee is registered in freee HR, this flow registers the information in kintone. By linking freee HR with kintone, there is no need to manually register employee information in kintone, ensuring up-to-date information and preventing any oversights in sharing.

This is a flow bot that notifies a specific Slack channel with incoming stock information when it is registered in Smaregi. You can immediately receive incoming stock information such as the number of inspected items and shortages for completed incoming products on Slack. The content of the notification message and the channel to be notified can be freely changed.‍

When an order slip is confirmed for shipment in Next Engine, the slip information is automatically linked to a Google Spreadsheet. You can freely configure the destination spreadsheet and the information to be linked.

When a new file is uploaded to Box, this flow registers a record in kintone. You can automatically detect that a file has been uploaded and register a record in kintone without having to access Box.‍

This is a flow that notifies a designated Slack recipient with a list of webinar registrants once a meeting on Zoom has ended. This flow allows you to share the list of webinar registrants with your team without having to access Zoom. It also helps eliminate any oversights in sharing the list of webinar registrants, reducing management errors and effort. You are free to customize the Slack notification destination and message.

This is a flow bot that automatically notifies Slack of board information when an issue is created in Jira Software. Please use it when you want to keep track of board information added to Jira Software on Slack.‍

This is a flow bot that notifies a specific Slack channel when new shipment information is registered in Smaregi. You can receive the shipment information on Slack immediately. The content of the notification message and the channel to which it is sent can be freely changed.‍

When new opportunity information is registered in Salesforce, this flow adds a record to the kintone database. The content of the record to be added to the kintone database can be freely configured.

Every time a new ticket is created in Zendesk, a record is added to the kintone database and a notification is sent to Talknote. By integrating Zendesk with kintone, tickets that are created can be automatically added to kintone records, eliminating any gaps or omissions in information management and improving operational efficiency. The content of the notifications sent to Talknote can be freely customized.‍

Based on the inputted new employee information, this flow creates an employment contract, registers it in SmartHR and Microsoft Excel, and sends a notification to Microsoft Teams. It allows for the addition of new employee information to SmartHR and Microsoft Excel quickly and accurately without manual input, thereby improving operational efficiency.‍

Information added to any Notion database will also be added to Google Sheets. By linking Notion and Google Sheets, the added information is automatically stored in the Google Sheets database, eliminating any gaps or omissions in information management.

When a new response is submitted to a Google Form, this flow adds the response content as a record in kintone and sends an email to the respondent via Gmail. This way, information is automatically added to kintone and an email is sent without having to manually check the form responses, eliminating any gaps or omissions in information management.

When new opportunity information is registered in Salesforce, this flow adds a task to Asana. The content of the task added to Asana can be freely set.‍

When new opportunity information is registered in Salesforce, this flow adds an issue to Jira Software. The content of the task added to Jira Software can be freely configured.‍

When you submit business card data through Yoom's input form, AI automatically reads the business card information, adds a record to kintone, and sends a notification to Google Chat. The settings for kintone and Google Chat can be replaced with any desired values.‍

When a meeting ends on Zoom, this flow notifies a designated recipient on LINE with the recording URL of the meeting. By using this flow, you can share recording information with your team without accessing Zoom. It also helps prevent any oversights in sharing and reduces management errors. You can freely customize the LINE notification recipient and message.‍

When the status of kintone is updated, this flow notifies the updated content to LINE. You don't have to check the contents stored in the kintone record manually, as it will automatically notify LINE, eliminating any gaps or omissions in information management.

When a new record is registered in kintone, a flow is created where ChatGPT generates text and the created text is updated back into the kintone record. The text generated by ChatGPT is automatically updated in kintone, which helps eliminate any gaps or omissions in information management.

This is a flow that issues an employment contract based on responses from the Yoom form and notifies Slack. Normally, it would be necessary to copy a template document, input information, and then issue it as a PDF. However, with this process, it is possible to issue and send documents with just the form input, without the need to directly manipulate the template.‍

When a new Salesforce ToDo object is registered, this flow adds a record to the kintone database. The content of the record to be added to the kintone database can be freely configured.‍

When a meeting ends on Zoom, this flow notifies a designated recipient on Google Chat with the recording URL of the meeting. This flow ensures that sharing the recording with the entire team is seamless and without omissions. You can freely arrange the notification recipient and message on Google Chat.

When new business card information is registered in Sansan, it is a flow to register it in kintone. By linking Sansan and kintone, new business card information is automatically added to kintone, eliminating the need for manual input and preventing any omissions or leaks in information management.‍

When a new response is submitted to a Google Form, this flow adds the response content to Microsoft Excel. Without having to manually check the Google Form responses, the response content is automatically registered in Microsoft Excel, ensuring smooth information integration and eliminating any gaps or omissions in information management.‍

When a new employee is registered in freee HR, this flow notifies Microsoft Teams of the registration information. There is no need to manually notify Microsoft Teams of employee registration information, which helps ensure that you stay updated and prevent any information from being overlooked. The content of the notification to Microsoft Teams can be freely customized.

When a record is registered in kintone, this flow sends an email via Outlook. By integrating kintone with Outlook, the contents of the added record are automatically sent via email in Outlook, eliminating any gaps or omissions in information management. The content sent through Outlook can be freely configured.‍

When a new record is added to kintone, its content is registered in Microsoft Excel. By linking kintone with Microsoft Excel, you can avoid the hassle of operating individual apps and repeatedly entering data, allowing you to proceed with tasks smoothly. Records can be easily added to the database automatically, eliminating any gaps or omissions in information management.‍

When a new issue is created on GitHub, this flow adds text to a Notion page and sends a notification to Microsoft Teams. It is possible to automatically expand data without accessing the database you want to add.‍

This is a flow where a record is added to a Google Sheets database and a notification is sent to Slack when an issue is created in a specific project in Jira Software. In addition to issue creation, Jira Software can also be set to trigger when an issue is created or updated, allowing the trigger to activate upon issue updates as well. Without having to manually check the issue details created in Jira Software, records are automatically added to Google Sheets and notifications are sent to Slack, preventing any gaps or omissions in information management.‍

When an expense application is approved in freee Accounting, this flow retrieves the application details and sends a notification to Google Chat. By integrating freee Accounting with Google Chat, you can easily share application details with team members, preventing any oversights in sharing or management. Feel free to customize the notification content and the chat room for notifications in Google Chat.‍

This is a flow bot that automatically registers unsettled transactions as sales in freee once the data in Logiless is marked as shipped. It searches for the client in freee using the store name from the shipping invoice and registers the transaction, so the store name must be registered as a client in freee. Please register the store name listed in Logiless as a client in freee before using.

When a new record is registered in the Salesforce lead object, a record is also registered in kintone and a notification is sent to Talknote. By integrating Salesforce, kintone, and Talknote, you can eliminate the hassle of operating individual apps and repeatedly entering data, allowing you to proceed with your work smoothly. The automatic registration of records in kintone and notifications to Talknote help prevent any omissions or leaks in information management.‍

This is a flow that automatically sends emails in Outlook based on form responses. By integrating Yoom Form with Outlook, you can streamline your workflow by eliminating the need to manually operate each application or repeatedly enter data. Since the information is automatically sent to Outlook, it helps prevent any omissions or errors in information management.‍

When a new record is registered in kintone, a flow is created to notify Microsoft Teams. By integrating kintone with Microsoft Teams, you can save the effort of operating individual apps and repeatedly entering data, allowing work to proceed smoothly. Notifications are automatically sent to Microsoft Teams, eliminating any gaps or omissions in information management.‍

This is a flow that adds an issue to Backlog when new opportunity information is registered in Salesforce. The content of the task to be added to Backlog can be freely set.‍

When a new record is added to kintone, this flow generates text using ChatGPT and stores the created text in both kintone and Google Sheets. Without the need to manually check the content of the added kintone record, the response content is automatically added to both kintone and Google Sheets, preventing any gaps or omissions in information management. Additionally, Yoom allows for parallel flow progression, which is effective if you want to perform operations that eliminate time lags. *Note: This flow can be executed without parallel progression.‍

When a new response is submitted to the Yoom form, this flow adds a record to kintone and sends a notification to Google Chat. Without having to manually check the form responses, records are automatically added to kintone and notifications are sent to Google Chat, preventing any gaps or omissions in information management. You can also create this by changing the Yoom form trigger to a Google form trigger. Please refer to the following for how to retrieve response content when using Google Forms as a trigger.‍

The flow transcribes audio from the content of meeting data uploaded to the input form and sends a notification to Google Chat. Please upload meeting data such as recording data from Microsoft Teams or Zoom for use. You can freely configure the Google Chat notification destination and notification content.

This is a flow that automatically sends emails with Outlook at a specified time every day. It can be utilized for regular email sending tasks. Additionally, you can set a more detailed schedule, such as activating it at a specific time every day or only at the end of the month. You can freely set the recipient, content of the Outlook email, and activation timing. ‍Notes: ・Please integrate Outlook with Yoom. ・This service is only available if you are subscribed to Microsoft365. ・Microsoft365 (formerly Office365) has a personal plan and a general business plan (Microsoft365 Business). If you are not subscribed to the general business plan, authentication may fail.

When invoice data is submitted through the form, the AI automatically reads the desired information, requests confirmation of the read information, stores it in a Google Spreadsheet, and notifies via Google Chat. This flow allows you to add the contents of the invoice to the database quickly and accurately without manual input.

When a new record is registered in the lead object of Salesforce, a record is also registered in kintone and a notification is sent to Slack. By integrating Salesforce, kintone, and Slack, you can eliminate the hassle of operating individual apps and repeatedly entering data, allowing for smoother business operations. Records are automatically registered in kintone and notifications are sent to Slack, preventing any omissions or leaks in information management.‍

When a new record is registered in kintone, this flow automatically sends an SMS from SMSLINK to the relevant customer and notifies Google Chat. You can customize the content of the SMS based on the registered customer's information.‍

This flow notifies any designated recipient in Microsoft Teams of the meeting recording URL once a Zoom meeting has ended. By using this flow, you can share the meeting URL with your team without accessing Zoom. It also helps eliminate missed sharing of recordings and reduces management oversights. You can freely arrange the notification destination and message in Microsoft Teams.‍

When resident record data is submitted through the form, the AI automatically reads the desired information, stores it in Microsoft Excel, and notifies Microsoft Teams. This flow allows for the rapid and accurate addition of data to the database without manual entry of the resident record content, thereby improving operational efficiency.‍

Once the document signing is completed with CloudSign, this flow updates the database information in Notion and sends a notification to Google Chat. By integrating CloudSign, Notion, and Google Chat, you can eliminate the hassle of operating apps or repeatedly entering data, allowing for smoother business operations. Additionally, records are automatically added to Notion and notifications are sent to Google Chat, preventing any omissions or leaks in information management.‍

When a new issue is created in a specific project in Jira Software, this flow adds a record to a Notion database and sends a notification to Microsoft Teams. Besides creating issues, Jira Software can also be set to trigger when an issue is created or updated, allowing the trigger to activate upon issue updates as well. Additionally, Notion can be configured not only to register records but also to add values to pages within the records. Therefore, it is possible to set it up so that details of issues obtained from Jira Software are entered within the page.‍

When there is a new response in Google Forms, this flow adds a record to kintone and sends a notification to Google Chat. By integrating Google Forms, kintone, and Google Chat, you can easily share the responses with your team members and prevent any oversights in sharing or management. The content of the notification sent to Google Chat can be freely configured.‍

When a new response is submitted through the Yoom form, this flow adds the response content to a Salesforce record and sends a notification to Slack. It can be used when you want to register user information submitted through an inquiry form as a lead. Additionally, you can change the data storage object to any object, such as an Opportunity object or an Account object, for use.‍

This flow notifies a designated Slack recipient of the meeting recording URL once a Zoom meeting ends. With this flow, you can share recording information with your team without accessing Zoom. It also helps prevent any oversights in sharing recording information, reducing management errors and effort. You can freely arrange the Slack notification destination and message.‍

When a new record is registered in kintone, it triggers a flow to send an email via Gmail. By integrating kintone with Gmail, the contents of the added record are automatically sent to Gmail, preventing any omissions or leaks in information management. The content of the Gmail message can be freely configured.‍

When you submit resume data through the form, the AI automatically reads the necessary information, stores it in a Google Spreadsheet, and sends a notification to Google Chat. This flow allows you to add information to the database quickly and accurately without manually entering the contents of the resume.‍

When a task is added to Asana, it is automatically sent to Gmail. By integrating Asana with Gmail, you can ensure that new tasks are automatically sent to Gmail, preventing any information management oversights or omissions. The content sent to Gmail can be freely customized.‍

When you submit business card data through the form, AI automatically reads the information from the business card, stores it in the Salesforce database, and sends a notification to Chatwork. You can also take a picture of the business card with your smartphone and upload it directly from your smartphone to the form.‍

When a new record is registered in kintone, it is stored in the Microsoft Excel database and a notification is sent to Microsoft Teams. By integrating kintone with Microsoft Excel and Microsoft Teams, it is possible to store information in both Microsoft Excel and Microsoft Teams with a single input. You can freely customize the notification content in Microsoft Teams.‍

This is a flow that automatically extracts specific keywords from received email text and stores them in Microsoft Excel. You can freely configure the keywords to be extracted and the spreadsheet where the keywords are stored. It can also be used by forwarding emails from Gmail, Outlook, etc.‍

This is a flow for adding reservation details entered in kintone to Google Calendar. You can input events into Google Calendar simply by registering records in kintone, without the need for complex settings such as Google App Script.‍

When an expense application is approved in freee Accounting, this flow stores the application information in the kintone database and sends a notification to Google Chat. By integrating freee Accounting, kintone, and Google Chat, you can automatically add records to the kintone database and receive notifications in Google Chat without having to manually check the expense application details. This not only streamlines the information flow but also helps prevent any omissions or errors in information management. Feel free to modify the notification content and the chat room destination in Google Chat as needed.‍

When billing information is entered into the form, an invoice is generated using a Google Spreadsheet invoice template. There is no need to manually transfer the obtained billing information to Google Sheets and issue a PDF, as all processes can be automatically completed just by filling out the form. This not only saves effort but also eliminates management errors such as input mistakes.‍

Every time a new ticket is created in Zendesk, it is added to a record in kintone. By integrating Zendesk with kintone, you can automatically add created tickets to kintone records, eliminating any gaps or omissions in information management and improving operational efficiency.‍

This is a flow to add any record information from Raku-Raku Sales to the kintone database and send it to Outlook. By setting up automatic processing in Raku-Raku Sales, you can register the record information selected in Raku-Raku Sales to kintone and send it to Outlook. Please refer to the article on how to set up automatic processing in Raku-Raku Sales.‍

When a record is registered in kintone, it is a flow that notifies Slack. Since kintone record registration and Slack notification are done automatically, it eliminates the hassle of manually disseminating information and further prevents any omissions or leaks in information management.‍

When a schedule is registered in TimeRex, this flow utilizes that information to add a record in kintone and notify Slack. By integrating TimeRex with kintone and Slack, you can easily share the content with team members and prevent any oversights in sharing or management.‍

When user information is entered into the membership form, it triggers a flow that adds the information to a Google Spreadsheet and automatically sends a notification via Gmail. By simply filling out the form, you can obtain and add user information and send notifications via email. The form can be customized with different questions, allowing it to be used not only as a membership form but also as a survey or inquiry form, making it versatile for various situations.‍

When a new response is submitted to a Google Form, this flow adds a record of the response to a Google Spreadsheet and sends it via Gmail. This way, you don't have to manually check the Google Form responses, as the response details are automatically recorded in the Google Spreadsheet and sent via Gmail, eliminating any gaps or omissions in information management.‍

When an expense application is approved in freee Accounting, this flow stores the application details in a Microsoft Excel database and sends them to Outlook. By integrating freee Accounting with Microsoft Excel and Outlook, you can eliminate the hassle of operating individual apps and repeatedly entering data, allowing for smoother business operations. Additionally, since records are automatically added to Microsoft Excel and sent to Outlook, it prevents any omissions or leaks in information management. Feel free to change the notification content and the chat room destination in Outlook as needed.‍

This flow is triggered at the end of each month and sends an email via Outlook if it is the last day of the month. It can automate regular email communications and document submissions. Additionally, this flow is designed to flexibly accommodate months where the last day changes. Therefore, once set up, it can send emails on the last day of any month.‍

When employee information is registered in SmartHR, this flow stores that information in a Notion database and sends a notification to Google Chat. The information obtained includes name, email address, phone number, department, position, etc., and it is possible to automatically register this information in the Notion database.‍

This flow involves downloading a specific file from Microsoft SharePoint along with form responses and sending it via Outlook. By integrating Yoom Form with Microsoft SharePoint and Outlook, you can eliminate the need to operate individual apps or repeatedly input data, allowing for smoother business operations. Files are automatically downloaded from Microsoft SharePoint and sent via Outlook, reducing the risk of missing or overlooked information in information management.‍

When an issue is created in a specific project in Jira Software, this flow adds a record to a Google Sheets database. Besides issue creation, Jira Software can also be set to trigger when an issue is created or updated, allowing the trigger to activate upon issue updates as well. Without having to manually check the issue details created in Jira Software, record information is automatically added or updated in Google Sheets, eliminating any gaps or omissions in information management.‍

This is a flow where audio data attached to a Yoom form is transcribed and summarized (turned into minutes) using AI functionality, and then notified on Discord. By simply posting audio data to the Yoom form, AI automatically transcribes the audio and further summarizes it according to a specified format (turns it into minutes). By notifying the content of the minutes on Discord, you can share the minutes of meetings and other content with your team just by posting to the Yoom form.

Synchronize the Yoom database with Google Sheets, and when billing information is added to Google Sheets, generate an invoice using that information and send an email. Google Sheets cannot be used as a trigger due to its specifications, but it can be used as a pseudo-trigger by utilizing the data connect feature of the Yoom database. Additionally, the synchronization frequency of the Yoom database can be set to manual, hourly, daily, or other automatic intervals, allowing you to synchronize Google Sheets information at any desired timing.‍

This is a flow for registering record details in the Yoom database after registering a record in kintone. By linking kintone and Yoom, you can save the trouble of operating individual apps and repeatedly entering data, allowing you to proceed with work smoothly. Records can be easily added to the database automatically, eliminating any gaps or omissions in information management.‍

When a new response is submitted to Jotform, this flow stores the response content in a Microsoft Excel database. By integrating Jotform with Microsoft Excel, you can eliminate the need to operate individual apps or repeatedly enter data, allowing you to proceed with your tasks smoothly. Records are easily added to the Microsoft Excel database automatically, preventing any omissions or errors in information management.

This is a flow where an item is added to a Notion database and, once updated, a task is created in Backlog and an email is sent in Outlook. It eliminates the hassle of operating apps or repeatedly entering data, allowing work to proceed smoothly. By automatically adding tasks to Backlog and sending emails in Outlook, it helps prevent any information management oversights or omissions.

When a business card is registered in Sansan, it is automatically stored in kintone and a notification is sent to Slack. By integrating Sansan, kintone, and Slack, newly added business card information is automatically stored in kintone and notified to Slack, eliminating any gaps or omissions in information management. The content of the notification to Slack can be freely configured.‍

When a new issue is created in a specific project in Jira Software, this flow adds a record to the kintone database. By integrating Jira Software with kintone, records are automatically added to kintone without having to manually check the details of the new issue, eliminating any gaps or omissions in information management.‍

When a new issue is registered in Jira Software, this flow notifies the issue details to Google Chat. By integrating Jira Software with Google Chat, you can easily share issue details with team members and prevent any oversights in sharing and management. Feel free to modify the content registered in Jira Software as needed.‍

This is a flow that automatically notifies Google Chat of the previous day's YouTube channel report every day. By linking YouTube and Google Chat, you can easily share the report content with team members, preventing any oversights in sharing or management. The content to be notified to Google Chat can be customized.‍

When a new record is added to kintone, this flow sends a notification to Chatwork. You don't need to manually check the added record in kintone, as it automatically notifies Chatwork, helping to prevent any information management oversights or omissions. You can freely change the Chatwork notification channel and the content of the notification.‍

When a record is registered in kintone, this flow automatically registers an account in Salesforce and sends a notification to Slack. By integrating kintone, Salesforce, and Slack, you can eliminate the hassle of operating individual apps and repeatedly entering data, allowing for smoother business operations. Automatic registration of accounts in Salesforce and notifications in Slack help prevent any omissions or leaks in information management.‍

Launch the Yoom Flowbot from the HubSpot contact page to create an invoice based on a Microsoft Excel template and send an email in Outlook. By launching the Flowbot from HubSpot and setting information such as billing items and amounts in specified locations, invoices are automatically generated. The invoice template can be used in any format. Additionally, it is possible to include a request for confirmation from the person in charge during the flow, allowing for combinations such as checking the billing details once.‍

This is a flow that automatically adds the content of emails received in Gmail as tasks in Asana and notifies you in Slack. Please use it by setting up forwarding in Gmail to notify Yoom's email address. For instructions on setting up email forwarding from Gmail, please refer to the article below. 📩 Feel free to modify the settings, such as the task settings to be added to Asana, as you like.‍

When a correction request for attendance information is answered in the Yoom form, the person in charge and the supervisor approve it, and the attendance information in freee HR labor is updated. By linking Yoom form and freee HR labor, you can reduce the workload.‍

This is a flow that retrieves tasks from Asana with due dates up to the previous day at a specified time every day and notifies a specific channel in Chatwork. Feel free to change the Chatwork notification channel and notification content as needed. It is also possible to send it as a DM to yourself.

This is a flow bot that links application information to a specified sheet in Google Sheets when an expense application is approved in Money Forward Cloud Expenses. It is a convenient flow bot for managing reimbursable expenses and other expenses on Google Sheets.‍

This is a flow bot that notifies Slack when an expense application is approved in Money Forward Cloud Expense. You can freely set the channel to be notified. Please use it when you want to keep track of approval results in Money Forward Cloud Expense on Slack.

This is a flow bot that links the application details to a specified sheet in Google Sheets when expenses are applied for in Money Forward Cloud Expenses. It is a convenient flow bot for managing expense application details on Google Sheets.‍

When a new email arrives in Outlook, it is automatically added as a task in Asana and a notification is sent to Chatwork. Feel free to customize the settings, such as the task settings for adding to Asana.

When a meeting ends on Zoom, this flow automatically transcribes and summarizes the meeting content, then adds the transcription results to Backlog. By using AI-generated summaries, there is no need to manually summarize the text. Please modify the settings of each action as needed.‍

When a new message arrives in Outlook, this flow adds the content of the message as a record in kintone. By integrating kintone with Outlook, the content of new messages is automatically added to kintone records, eliminating any gaps or omissions in information management.