When a ticket is created in Zendesk, add a record to kintone and send a notification to Talknote.

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  3. When a ticket is created in Zendesk, add a record to kintone and send a notification to Talknote.
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■Overview

‍This flow adds a record to the kintone database and notifies Talknote every time a new ticket is created in Zendesk.

By integrating Zendesk with kintone, you can automatically add created tickets to kintone records, eliminating any gaps or omissions in information management and improving work efficiency.

The content of the notifications to Talknote can be freely customized.

‍

‍■Notes

‍・Please integrate Zendesk, kintone, and Talknote with Yoom.

・Zendesk is an app available only with the Team Plan and Success Plan.

・For Free Plan and Mini Plan, the operations and data connections set in the flow bot will result in errors, so please be careful.

・Paid plans such as Team Plan and Success Plan offer a 2-week free trial.

・During the free trial, you can use apps that are subject to restrictions.

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About the Apps You Use
Zendesk
Yoom allows you to utilize Zendesk's API without any code. You can notify the chat when a new ticket is created in Zendesk or create a ticket in Zendesk triggered by events from other SaaS. Additionally, you can synchronize Zendesk ticket information with Yoom's database, consolidating information into a single database.
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Yoom allows you to integrate with Talknote's API without any code, automating operations in Talknote. For example, you can notify messages to a Talknote thread or automatically post to a Talknote note when an email is received or an event occurs in another service.
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kintone
×
Zendesk
– See what else you can do.
About the apps you use
Zendesk
Yoom allows you to utilize Zendesk's API without any code. You can notify the chat when a new ticket is created in Zendesk or create a ticket in Zendesk triggered by events from other SaaS. Additionally, you can synchronize Zendesk ticket information with Yoom's database, consolidating information into a single database.
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With Yoom, you can utilize kintone's API without any coding. For example, you can integrate kintone with other SaaS or create documents using information from kintone. Additionally, you can sync kintone information with Yoom's database and use kintone information for various purposes.
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