When a ticket is created in Zendesk, add it to a record in kintone.

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■Overview

‍This flow adds a record to kintone every time a new ticket is created in Zendesk.

By integrating Zendesk with kintone, you can automatically add created tickets to kintone records, eliminating any gaps or omissions in information management and improving operational efficiency.

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‍■Notes

‍・Please integrate both Zendesk and Slack with Yoom.

・Zendesk is an app available only with the Team Plan and Success Plan.

・For Free Plan and Mini Plan, the operations and data connections of the configured flow bot will result in errors, so please be careful.

・Paid plans such as Team Plan and Success Plan offer a 2-week free trial. During the free trial, you can use apps that are subject to restrictions.

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About the Apps You Use

Zendesk

Yoom allows you to utilize Zendesk's API without any code. You can notify the chat when a new ticket is created in Zendesk or create a ticket in Zendesk triggered by events from other SaaS. Additionally, you can synchronize Zendesk ticket information with Yoom's database, consolidating information into a single database.

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Zendesk

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kintone

With Yoom, you can utilize kintone's API without any coding. For example, you can integrate kintone with other SaaS or create documents using information from kintone. Additionally, you can sync kintone information with Yoom's database and use kintone information for various purposes.

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