Add to Notion when a chat is started in Channel Talk.

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■Overview

This is a flow that adds a chat to Notion when it is initiated in Channel Talk.

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■Recommended for‍

1. Those who use Channel Talk for business

・Companies that have implemented Channel Talk for customer support

・Individuals responsible for customer support in products or services

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2. Those who use Notion as a task management tool

・Individuals managing customer support tasks in Notion

・Those who want to streamline task management by integrating Channel Talk and Notion

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■Benefits of using this template

Channel Talk can be utilized for customer support and can aid in service improvement.
If you are adding chat content as tasks while progressing with customer support, you might find the repeated input into task management tools cumbersome.

This template allows you to add a chat as a task in Notion when it starts in Channel Talk, thereby streamlining the input process into Notion.
Since the chat content from Channel Talk is added to Notion without omission, it prevents task addition or response omissions.

Additionally, by integrating with the chat tool, you can notify any member of task additions, enabling speedy customer support.

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■Notes‍

・ Please integrate both Channel Talk and Notion with Yoom.

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About the Apps You Use

Channel Talk

Yoom allows you to integrate with Channel Talk's API without any coding. For example, when you receive a message in Channel Talk's customer service chat, you can trigger a flow bot to send notifications to chat tools like Slack or Chatwork. Additionally, since messages can also be sent via the API, it is possible to automate message handling.

Related apps

Channel Talk

Templates using

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Notion

Yoom allows you to utilize Notion's API without any coding. By integrating Yoom with Notion, you can automatically retrieve and update information from Notion databases, and automatically store information from input forms into Notion's database. Additionally, you can aggregate and sync information from Notion's database with Yoom's database, enabling seamless integration with various SaaS platforms.

Related apps

Notion