When a ticket is created in Chat Plus, add the ticket information to Trello.

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■Overview

This is a flow where ticket information is added to Trello when a ticket is created in Chat Plus.
By using Yoom, you can easily connect apps without the need for programming.

■Recommended for

1. Those who are using Chat Plus for customer support operations

・Those who are using Chat Plus for chat support with customers but find it cumbersome to record the details of each interaction

・Those who want to efficiently conduct support operations by making customer interaction history readily accessible

2. Companies using Trello for task management

・Those who are using Trello for task management but find manual task registration time-consuming

・Those who want to enhance operational efficiency by having tasks automatically added to Trello

■Benefits of using this template

By integrating Chat Plus and Trello, ticket information is automatically added to Trello when a ticket is created.
This prevents tasks from being overlooked and information from being missed.
Since information is shared in real-time, response times are quicker, and operational efficiency is improved.

Additionally, since all stakeholders can check the same information, collaboration among team members is strengthened.
For example, if the development team wants to refer to customer requests, they can check customer support information on Trello and discuss it with the customer support team.

■Notes

・Please integrate Yoom with both Chat Plus and Trello.

・For instructions on setting up triggers in Chat Plus, please refer to here.

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About the Apps You Use
ChatPlus
ChatPlus
 Templates using

This is a flow to notify Discord when a chat starts on Chat Plus.

This flow notifies Google Chat when a chat starts on Chat Plus.

This is the flow to notify LINE WORKS when a chat starts in Chat Plus.
Trello
Trello
Templates using

This is a flow to add information to Asana and Google Spreadsheet when a task is added to Trello.

This flow automatically adds a record to the kintone database when a new card is created in Trello.

This is a flow that notifies Discord when a SNS posting schedule card is registered on Trello.
Related apps
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Templates using
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About the apps you use
ChatPlus
Yoom allows you to integrate with Chat Plus's API without any code, enabling the automation of various tasks. For example, you can notify Slack or Chatwork when an inquiry occurs in Chat Plus, or automatically store customer information in kintone or spreadsheets.
see details
templates

This is a flow to notify Discord when a chat starts on Chat Plus.

This flow notifies Google Chat when a chat starts on Chat Plus.

This is the flow to notify LINE WORKS when a chat starts in Chat Plus.
Trello
Yoom allows you to integrate with Trello's API without any code, enabling you to automate various tasks. You can automatically register cards in Trello, retrieve cards from specific boards, and send notifications to platforms like Slack and Chatwork.
see details
templates

This is a flow to add information to Asana and Google Spreadsheet when a task is added to Trello.

This flow automatically adds a record to the kintone database when a new card is created in Trello.

This is a flow that notifies Discord when a SNS posting schedule card is registered on Trello.
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API Actions That can be No-Code
Executable API actions
Flowbot triggers
    There is no action
Flowbot operations
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Flowbot triggers
    When a chat is received
    When a chat is started
    When a chat is ended
    When a ticket is created
    When a ticket is updated
Flowbot operations
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Flowbot triggers
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    When card information is updated (Webhook)
Flowbot operations
    Retrieve list of board lists
    Create a new card
    Retrieve list of labels
    Retrieve list of members
    Archive a card
    Change Card List
    Invite Member to Board
    Retrieve Card List from Specific List
    Retrieve Card Information
    Change Card Cover Color
    Retrieve a List of Card Custom Field Information
    Retrieve Dropdown Custom Field Information
    Retrieve Specific Custom Field Configuration Information
    Retrieve Card Custom Field Items
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Flowbot triggers
    Custom webhook
Flowbot operations
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