■Overview
This is a flow where ticket information is added to Trello when a ticket is created in Chat Plus.
By using Yoom, you can easily connect apps without the need for programming.
■Recommended for
1. Those who are using Chat Plus for customer support operations
・Those who are using Chat Plus for chat support with customers but find it cumbersome to record the details of each interaction
・Those who want to efficiently conduct support operations by making customer interaction history readily accessible
2. Companies using Trello for task management
・Those who are using Trello for task management but find manual task registration time-consuming
・Those who want to enhance operational efficiency by having tasks automatically added to Trello
■Benefits of using this template
By integrating Chat Plus and Trello, ticket information is automatically added to Trello when a ticket is created.
This prevents tasks from being overlooked and information from being missed.
Since information is shared in real-time, response times are quicker, and operational efficiency is improved.
Additionally, since all stakeholders can check the same information, collaboration among team members is strengthened.
For example, if the development team wants to refer to customer requests, they can check customer support information on Trello and discuss it with the customer support team.
■Notes
・Please integrate Yoom with both Chat Plus and Trello.
・For instructions on setting up triggers in Chat Plus, please refer to here.
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