■Overview
This is a flow where, when a chat is initiated in Channel Talk, the response content is created in Dify and notified in Chatwork.
By using Yoom, you can easily connect apps without the need for programming.
■Recommended for
1. Companies using Channel Talk for customer inquiries
・Those who want to make customer support in Channel Talk more efficient
2. Companies building AI apps with Dify
・Those who want to streamline operations by integrating Dify with other apps
3. Companies using Chatwork as an internal chat tool
・Those who want to facilitate smooth information sharing using Chatwork
■Benefits of using this template
By integrating Channel Talk, Dify, and Chatwork, you can gain various benefits.
First, since inquiry details and response proposals are notified in Chatwork, prompt customer support becomes possible. This improves the customer experience and can ultimately lead to increased sales.
Furthermore, smooth information sharing among members is a significant advantage.
All relevant parties can quickly grasp the content in the chat, making necessary follow-ups easy.
In this way, achieving rapid information sharing and response activates communication within the team and strengthens collaboration.
■Notes
・Please integrate each of Channel Talk, Dify, and Chatwork with Yoom.
・For the method of integrating Dify's My Apps, please refer to here.
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