When a ticket is created in Chat Plus, generate the response content with Dify and notify in Chatwork.

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■Overview

This flow creates a ticket in Chat Plus, generates a response with Dify, and notifies Chatwork.

By using Yoom, you can easily integrate apps without programming.

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■Recommended for

1. Companies using Chat Plus for customer inquiries

・Those who want to make customer support more efficient with Chat Plus

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2. Companies building AI apps with Dify

・Those who want to integrate Dify with other apps to improve business efficiency

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3. Companies using Chatwork as an internal chat tool

・Those who want to facilitate smooth information sharing using Chatwork

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■Benefits of using this template

When a ticket is created in Chat Plus, a response is automatically generated with Dify and notified to Chatwork, enabling quick and efficient handling.
Using this flow saves the trouble of manually generating responses and improves business efficiency.

Additionally, it allows real-time sharing of the situation with members, leading to smoother communication and enhanced team collaboration.
This improves response speed and contributes to increased customer satisfaction.
Furthermore, it reduces the risk of errors from manual work, providing peace of mind even in situations requiring accurate responses.

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■Notes

・Integrate Yoom with Chat Plus, Dify, and Chatwork respectively.

・For Dify's My App integration method, please refer to here.

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Conventional RPA can only automate simple repetitive tasks, and the setup process was very complicated.
With “hyperautomation,” which combines various technologies such as AI, API, RPA, and OCR, it is possible to automate many tasks that could not be realized until now more easily than before.

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About the Apps You Use

Dify

In Yoom, it is possible to integrate with Dify's API without any coding. You can send messages to a chatbot created in Dify via API and receive responses from the chatbot. By integrating with chat tools such as Slack, Chatwork, and LINE WORKS, you can use Dify's chatbot directly from these chat tools.

Related apps

Dify

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ChatPlus

Yoom allows you to integrate with Chat Plus's API without any code, enabling the automation of various tasks. For example, you can notify Slack or Chatwork when an inquiry occurs in Chat Plus, or automatically store customer information in kintone or spreadsheets.

Related apps

ChatPlus

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Chatwork

Yoom allows you to integrate with Chatwork's API without any coding, enabling the automation of various tasks. You can automatically send messages and files to Chatwork or add tasks to specific rooms. Additionally, it is possible to link information from various SaaS platforms such as kintone, Salesforce, and CloudSign to Chatwork.

Related apps

Slack