Notify Chatwork when a chat is initiated in Chat Plus.

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■Overview

This is a flow that notifies Chatwork when a chat is started in Chat Plus.
By using Yoom, you can easily connect apps without the need for programming.

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■Recommended for

1. Those who communicate with website visitors via Chat Plus and conduct team communication via Chatwork

・Those who want to quickly respond to customer inquiries and share information with the entire team

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2. Those who want to streamline the handling of inquiries from website visitors

・Those who want to improve customer satisfaction by quickly understanding when a chat is started in Chat Plus and establishing a system where the person in charge can respond immediately

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3. Those who want to streamline customer support operations by linking Chat Plus and Chatwork

・Those who want to improve the productivity of customer support operations by streamlining customer inquiry responses, information sharing, and management of response status

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■Benefits of using this template

By utilizing the flow [Notify Chatwork when a chat is started in Chat Plus], all team members can be aware of the chat initiation, enabling them to collaborate in customer support.

You can freely customize the notification destination and message content in Chatwork.

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■Notes

・Please link both Chat Plus and Chatwork with Yoom.

・For instructions on setting up triggers in Chat Plus, please refer to here.

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About the Apps You Use

ChatPlus

Yoom allows you to integrate with Chat Plus's API without any code, enabling the automation of various tasks. For example, you can notify Slack or Chatwork when an inquiry occurs in Chat Plus, or automatically store customer information in kintone or spreadsheets.

Related apps

ChatPlus

Templates using

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Chatwork

Yoom allows you to integrate with Chatwork's API without any coding, enabling the automation of various tasks. You can automatically send messages and files to Chatwork or add tasks to specific rooms. Additionally, it is possible to link information from various SaaS platforms such as kintone, Salesforce, and CloudSign to Chatwork.

Related apps

Slack