■Overview
This is a flow that notifies a lead with a template email in Outlook using Microsoft Dynamics365 Sales.
With Yoom, you can easily achieve this flow without any programming, as it allows for integration between apps.
■Recommended for
1. Those who utilize Microsoft Dynamics365 Sales in their business
・Those who regularly add or update leads
・Those who manage their sales process centrally with Microsoft Dynamics365 Sales
2. Those who use Outlook for creating and sending emails
・Those who send template emails from Outlook after adding leads
・Those who want to streamline the process of creating and sending emails in Outlook
■Benefits of using this template
If you are sending template emails after adding leads, you might find it cumbersome as the response time increases with the number of leads.
Moreover, spending too much time on lead responses can reduce the time available for other tasks, potentially decreasing productivity.
With this flow, when a lead is created in Microsoft Dynamics365 Sales, you can send a template email to the lead from Outlook.
This allows you to streamline lead responses, eliminate manual tasks, and secure time to focus on important sales activities.
■Notes
・Please integrate both Microsoft Dynamics365 Sales and Outlook with Yoom.
・Microsoft365 (formerly Office365) has both a home plan and a general business plan (Microsoft365 Business), and if you are not subscribed to the general business plan, authentication may fail.


When a lead is created
When an account is created
When a contact is created
When an opportunity is created
When a lead is created or updated
When an Account is Created or Updated
When a Contact is Created or Updated
When an Opportunity is Created or Updated
When a specific subject email is received
When an email is received
When an event is registered in the calendar
When a calendar event is added or updated
When a Task is Created
When an email is received
Retrieve Account Information
Create Account
Update Account Information
Create Contact
Retrieve Contact Information
Update Account Contact Information
Delete Account Contact
Update Lead Information
Retrieve Lead Information
Delete Lead
Create Case
Update Case Information
Retrieve Case Information
Create Lead
Delete Account
Delete Opportunity
Search Lead Information
Search Account
When a lead is created
When an account is created
When a contact is created
When an opportunity is created
When a lead is created or updated
When an Account is Created or Updated
When a Contact is Created or Updated
When an Opportunity is Created or Updated
Retrieve Account Information
Create Account
Update Account Information
Create Contact
Retrieve Contact Information
Update Account Contact Information
Delete Account Contact
Update Lead Information
Retrieve Lead Information
Delete Lead
Create Case
Update Case Information
Retrieve Case Information
Create Lead
Delete Account
Delete Opportunity
Search Lead Information
Search Account
Search Contact Information
Search Opportunities
Update Custom Fields of Account
Update Custom Field Information of Opportunity
Update Custom Fields of Lead
When a specific subject email is received
When an email is received
When an event is registered in the calendar
When a calendar event is added or updated
When a Task is Created
When an email is received
Register Event in Own Calendar
Create Calendar
Register Event in Specified User's Calendar
Get Email Attachment Information
Download Email Attachment
Delete Event from Specified User's Calendar
Update Event in Specified User's Calendar
Delete Event from My Calendar
Update Event in My Calendar
タスクを作成する(リマインド設定対応)
タスクを作成する(リマインド設定非対応)
Search My Calendar Events
Search Specified User's Calendar Events
Find meeting times
Get calendar view