When a new ticket is created in Re:lation, notify on Discord.

■Overview

This is a flow that notifies Discord when a new ticket is created in Re:lation.

By using Yoom, you can easily connect apps without the need for programming.

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■Recommended for

1. Those who manage inquiries using Re:lation

・Those who manage customer inquiries with Re:lation but tend to delay responses

・Those who want to respond quickly when a new ticket is created to enhance customer satisfaction

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2. Those who use Discord as a communication tool

・Those who use Discord regularly and do not want to miss important notifications

・Those who want to quickly share new ticket notifications with all members as a support team

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■Benefits of using this template

By linking Re:lation and Discord, you can receive notifications quickly when a new ticket is created.
This allows for quick and efficient responses.
It enables timely handling, leading to improved customer satisfaction, along with reduced working time.

Additionally, notifications on Discord facilitate smooth information sharing within the team and strengthen collaboration among members.
This improves overall work efficiency and contributes to smoother communication.

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■Notes

・Please link both Re:lation and Discord with Yoom.

・You can select the trigger interval from 5 minutes, 10 minutes, 15 minutes, 30 minutes, or 60 minutes.

・Please note that the shortest trigger interval varies depending on the plan.